Maintenance Coordinator

4 weeks ago


Winter Haven, United States Penske Truck Leasing Co., L.P. Full time

POSITION SUMMARY:

The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal and external customers. Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

The Maintenance Coordinator role has responsibilities in the two main areas of Parts Administration and Service Counter Support. Each associate will have a unique accountability list as outlined by their Branch Financial Manager. The list of Key Responsibilities shown below includes all areas.

KEY RESPONSIBILITIES

Maintenance Service Customer Support

• Maintain Service Net Planner with PMs campaigns, repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on lease. Start R/O’s, schedule pick-ups and vendor outside work.

• Partner with Centralized PM Scheduling Operations and Outside RO Management teams to foster collaboration in support of the customer.

• Greet customers at the location and provide quality phone service. Respond to customer inquiries regarding billing and scheduling.

Inventory Productivity

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.

• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.

• Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.

• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.

• Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.

Process Analytics

• Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.

• Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

• Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Qualifications:

• High school diploma or equivalent required, degree preferred

• Interpersonal and relationship building skills with an ability to collaborate with branch team members.

• Competent written and verbal communication skills

• 2 years+ experience in customer service and operations experience required

• 2 years working in service and parts department preferred

• Agile and quick learner, enjoys collaborative projects and continuous education

• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Administrative

Job Function: Administrative Support

Job Family: General Administration

Address: 4940 Recker Highway, Bldg 10

Primary Location: US-FL-Winter Haven

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2414320



  • Winter Haven, Florida, United States Penske Truck Leasing Co., L.P. Full time

    **Job Summary:**The Maintenance Coordinator will play a vital role in supporting the branch's maintenance operational efficiency, effectiveness, customer satisfaction, and profitability. This position requires a strong focus on customer service and communication, as well as the ability to work collaboratively with the branch team to achieve common goals.Key...


  • WINTER HAVEN, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full oversight of inventory...


  • WINTER HAVEN, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full...


  • Winter Haven, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full oversight of...


  • WINTER HAVEN, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full...


  • WINTER HAVEN, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full...


  • WINTER HAVEN, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full...


  • Winter Haven, United States Penske Truck Leasing Co., L.p. Full time

    POSITION SUMMARY:You could be just the right applicant for this job Read all associated information and make sure to apply. The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and...


  • winter haven, United States Penske Truck Leasing Co., L.P. Full time

    POSITION SUMMARY: The Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal and...


  • Winter Haven, Florida, United States Cambridge Management Full time

    About Cambridge ManagementCambridge Management, Inc. is a leading provider of property management services, with a portfolio of over 114 communities across the United States. Our team of experts is dedicated to delivering exceptional service and maintaining the highest standards of quality and safety.Job SummaryWe are seeking a highly skilled Maintenance...


  • Lock Haven, United States First Quality Full time

    Job Function:The primary objective of the Maintenance Planner is to enhance workforce productivity and work quality by anticipating and eliminating potential delays through planning and coordination of labor, parts, and materials, tools, and equipment, permissions, specialized documentation, and equipment access.This role is responsible for the planning and...


  • Winter Haven, Florida, United States LEGOLAND Parks Full time

    Rides Maintenance Supervisor Job DescriptionAt LEGOLAND Parks, we're seeking a highly skilled Rides Maintenance Supervisor to oversee the daily upkeep of our thrilling rides. As a key member of our maintenance team, you'll ensure the safety of our guests and employees by adhering to ASTM standards, Polk County regulations, and loss prevention guidelines.Main...

  • Maintenance Technician

    4 months ago


    Winter Haven, United States Home2 Suites Winter Haven Full time

    As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect.Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone.The diverse and intimate size of Naples Hotel...


  • Winter Haven, FL, United States Penske Truck Leasing Full time

    Position Summary: The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. Major Responsibilities: Inventory Productivity: • Full...


  • Schuylkill Haven, Pennsylvania, United States Prysmian S.P.A. Full time

    Job Title: Maintenance Operations CoordinatorDepartment/Cost Center: MaintenanceReports To (Title): Maintenance ManagerFLSA Status: Exempt/Non-Exempt Manufacturing HourlySummary:As a key member of the Maintenance Department, the Maintenance Operations Coordinator will assist in the everyday operations of the team and perform various duties to support the...


  • Winter Springs, Florida, United States Impower Full time

    Job SummaryWe are seeking a highly skilled Facilities Maintenance Manager to join our team at IMPOWER. The successful candidate will be responsible for ensuring the upkeep and maintenance of our buildings and equipment, as well as supervising contractors and managing budgets.Key Responsibilities:Oversee all aspects of facility maintenance, including routine...

  • Maintenance Planner

    2 months ago


    Lock Haven, United States First Quality Full time

    Job Function: The primary role of the maintenance planner is to improve work force productivity and work quality by anticipating and eliminating potential delays through planning and coordination of labor, parts and material, tools and equipment, permissions, specialized documentation, and equipment access. The planner is responsible for the planning and...


  • Winter Haven, Florida, United States RHP Properties Full time

    Exciting Opportunity: Become a Manufactured Home Community Manager at RHP PropertiesWe are seeking a highly skilled and experienced Manufactured Home Community Manager to join our team at RHP Properties.About the Role:Manage the daily administration, operation, and personnel of a manufactured home community in an efficient, professional, and profitable...

  • Site Admin Assistant

    4 months ago


    Winter Haven, United States International Flavors & Fragrances Full time

    Requisition ID : 499406   Job Description Site Administrative Assistant Global Citrus Innovation Team IFF Nourish Location: IFF Citrus Innovation Center, Lakeland, Florida Do you want to become part of our global citrus team. It is an exciting time to be part of one of the world’s best fragrance and flavor companies!  We are looking...


  • Winter Haven, Florida, United States Polyglass USA, Inc. Mapei Group Full time

    Polyglass USA, Inc., a leading roofing materials manufacturer, has an opening for an Electrical Project Engineer located on-site in a manufacturing setting.We are seeking a highly motivated individual with 5+ years of progressive experience in electrical systems, including equipment design and installation. CAPEX projects management and coordination with...