Call Center Representative

17 hours ago

Santa Clarita, United States LHH Full time

Call Center Representative


On- Site: Valencia, CA


We are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you.


Job Overview:

As a Call Center Representative, you will be the first point of contact for our customers, providing assistance, answering questions, and resolving issues. The ideal candidate is patient, empathetic, and a strong communicator who can navigate various customer scenarios with professionalism and positivity.


Key Responsibilities:

  • Answer inbound calls promptly and assist customers with inquiries, orders, technical issues, and billing questions.
  • Outbound calls- following up on warm leads
  • Resolve customer issues and concerns efficiently, escalating complex issues to supervisors when necessary.
  • Provide accurate product and service information, following company scripts and procedures.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Strive to meet or exceed daily performance targets, including call handling time, response accuracy, and customer satisfaction.
  • Collaborate with team members to ensure a seamless customer experience.
  • Stay informed of product updates and industry best practices to enhance service quality.

Qualifications:

  • High school diploma or equivalent; associate degree preferred.
  • Previous experience in customer service or a call center environment is an asset.
  • Excellent verbal communication skills, with the ability to engage and support customers effectively.
  • Strong problem-solving skills and ability to handle high-stress situations calmly.
  • Familiarity with call center technology and customer service software.
  • Basic proficiency in Microsoft Office Suite and data entry.
  • Ability to work flexible hours, including evenings and weekends if required.
  • Multilingual abilities are a plus.

Why Join Us?

  • Competitive pay with performance-based bonuses
  • Comprehensive training program and ongoing support
  • Opportunities for career advancement within the organization
  • Positive, inclusive, and supportive work environment


How to Apply:

If you’re a compassionate problem-solver with a passion for delivering outstanding customer service, we’d love to hear from you Please submit your resume and a brief cover letter detailing your experience and interest in this role.

  • Call Center Representative

    2 days ago

    Santa Clarita, United States LHH Full time

    Call Center Representative On- Site: Valencia, CA We are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you. Job...

  • Call Center Representative

    6 days ago

    Santa Clarita, United States LHH Full time

    Call Center Representative On- Site: Valencia, CA We are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you. Job...

  • Call Center Representative

    5 days ago

    santa clarita, United States LHH Full time

    Call Center RepresentativeOn- Site: Valencia, CAWe are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you.Job...

  • Call Center Representative

    5 days ago

    santa clarita, United States LHH Full time

    Call Center RepresentativeOn- Site: Valencia, CAWe are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you.Job...

  • Call Center Representative

    6 days ago

    Santa Clarita, United States Ajilon Full time

    Ajilon - JobID: 1ECEFE06-FA5F-4C68-9D4D-605AF722CD07 [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls (50-100 calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical or electrical products; Assist customers with payments over the...

  • Call Center Representative

    1 day ago

    Santa Clarita, CA, United States LHH Full time

    Call Center RepresentativeOn- Site: Valencia, CAWe are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you.Job...

  • Call Center Representative

    2 weeks ago

    Santa Monica, California, United States CLARE Foundation Full time

    Job Title: Call Center RepresentativeCLARE Foundation is seeking a skilled Call Center Representative to join our team. As a key member of our admissions team, you will be responsible for providing exceptional customer service to potential clients and their families, answering pre-admissions and general intake questions, and facilitating the admission...

  • Call Center Representative

    1 month ago

    Santa Maria, United States Cellular Sales Full time

    Cellular Sales is Growing!Up to $500 sign-on bonus. Details to be discussed in the interview.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will...

  • Seasonal Call Center Representative

    4 weeks ago

    Santa Fe Springs, United States Gelson's Markets Full time

    Welcome to Gelsons! For over 70 years, Gelsons has served Southern California shoppers with an enthusiasm for food of the highest quality. Our commitment to quality, selection and exceptional service sets us apart. We strive to exceed our customers e Call Center, Representative, Seasonal, Customer Service, Retail

  • Call Center Rep

    5 months ago

    Santa Maria, United States Dignity Health Full time

    Overview Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of...

  • Patient Services Representative II, Call Center

    6 months ago

    Santa Cruz, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Call Center, Representative, Patient, Healthcare

  • Sales Representative

    3 weeks ago

    Santa Clarita, California, United States LHH Full time

    Inside Sales Representative Job DescriptionLHH is seeking highly motivated and results-driven Inside Sales Representatives to join our team. As an Inside Sales Representative, you will play a critical role in driving sales growth and revenue for our organization.Key Responsibilities:Meet and/or exceed sales goals and quotasBuild and strengthen relationships...

  • Sales Representative

    3 weeks ago

    Santa Clarita, California, United States LHH Full time

    Job Title: Inside Sales RepresentativeDirect HireHours vary based on support location$27/hrLHH is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for achieving sales goals and objectives for all assigned products.Key Responsibilities:Meet and exceed sales...

  • Call Center Customer Service Representative

    3 months ago

    Santa Ana, United States Unite Health Share Ministries Full time

    Unite Health Share Ministries (UHSM) is a nonprofit, faith-based health sharing ministry that facilitates member-to-member health sharing among fellow Christians, serving as a connector to administer medical cost sharing. The UHSM mission is to help Christian families fulfill their God-given purpose to care for one another and to positively impact our...

  • Inside Sales Representative

    4 weeks ago

    Santa Clarita, United States LHH Full time

    Job Title: Inside Sales RepresentativeDirect HireHours vary based on support location$27/hrLHH is seeking an Inside Sales Representative who is responsible for achieving sales goals and objectives for all assigned products. This role involves collaboration with Supervisors, Sales Management, Marketing, Field Sales Representatives, and Distributors to drive...

  • Inside Sales Representative

    4 weeks ago

    Santa Clarita, United States LHH Full time

    Job Title: Inside Sales RepresentativeDirect HireHours vary based on support location$27/hrLHH is seeking an Inside Sales Representative who is responsible for achieving sales goals and objectives for all assigned products. This role involves collaboration with Supervisors, Sales Management, Marketing, Field Sales Representatives, and Distributors to drive...

  • Inside Sales Representative

    4 weeks ago

    santa clarita, United States LHH Full time

    Job Title: Inside Sales RepresentativeDirect HireHours vary based on support location$27/hrLHH is seeking an Inside Sales Representative who is responsible for achieving sales goals and objectives for all assigned products. This role involves collaboration with Supervisors, Sales Management, Marketing, Field Sales Representatives, and Distributors to drive...

  • Call Center Agent

    2 months ago

    Santa Ana, United States Style Netbox Full time

    Join Our Team: Call Center Agent Style Netbox is looking for a dedicated and enthusiastic Call Center Agent to join our team in Santa Ana, CA. If you're a people person who loves helping others and has a passion for customer service, this role is for you! About the Role: As a Call Center Agent, you will be the first point of contact for our customers,...

  • Inside Sales Representative

    3 weeks ago

    Santa Clarita, California, United States LHH Full time

    Inside Sales RepresentativeAt LHH, we're seeking a highly motivated and results-driven Inside Sales Representative to join our team. As a key member of our sales team, you'll be responsible for generating new business opportunities and driving revenue growth.Key Responsibilities:Respond to customer inquiries and schedule field visits for our outside sales...

  • Luthier - Guitar Center

    18 hours ago

    santa clarita, United States Guitar Center Full time

    Pay Rate: $16.00/hr - $29.04/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in...