Operations Support

2 weeks ago


New York, United States Bernard Nickels & Associates Full time

Role: Operations Support

Status: Contract Assignment

Contract Duration: 1 year

Start Date: 1 year

Location: Hybrid (3 days in the office a week) - NYC

Pay Rate: $24/hour


Top Skills:

- 2-5 years of experience

- Bachelor’s degree REQUIRED

- Excellent Excel skills

- Coding (Python) experience plus


Skills required (essential)

• 2-5 years of experience within Operations

• Background in Commodities (encouraged but not essential)

• Bachelor’s Degree – Analytical, financial, or mathematically related preferred

• Strong Excel and PowerPoint skills (Database and coding skills a plus)

• Proactive and results-oriented mind-set

• Strong communication skills: ability to summarize complex business problems and detailed analysis with clarity and brevity in written and verbal form

• Robust analytical and organizational skills

• Proven ability to work efficiently and accurately under pressure in a fast-paced multi-tasking environment

• Ability to think creatively and strategically, and thrive in a dynamic and often ambiguous work environment


Primary Responsibilities

• Investigate and resolve complex queries through various means, including daily interaction with key stakeholders, including trading desks, sales desks, and middle office groups to ensure prompt resolution.

• The team acts as a process owner and escalation point for issues and discrepancies with external counterparties, sales, and the trading desk, to resolve cash fail receivables and trial balances.

• Manage key relationships with internal/external clients and Firm stakeholders and influence and negotiate with clients and/or other departments on key deliverables and timelines.

• Drive business analysis for front to back processes and systems, including the solution design, testing, and implementation.

• Ensure high focus for regulatory reporting relating to deal structuring and settlement. The candidate will need to manage multiple reporting cut-offs as well as communicate submissions.

• Partner with Technology to translate detailed business requirements/impacts assessments / functional specifications into future state system specs


This is a fast-paced trading environment with opportunities to work closely with various groups across the global firm. The successful candidate will have exposure to a wide range of functions in a complex and dynamic market. The ability to multitask and prioritize will be key, combined with the management of critical day-to-day functions.



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