Help Desk Specialist

1 week ago


Orlando, United States ZealoTech People Full time

The Help Desk Analyst will:

Answer telephone calls, e-mail inquiries, and visit customers experiencing technical problems

Install, configure, deploy, maintain, and ensure the effective operation, within standards, of all end-user hardware, software, and mobile devices. Some of these devices are:


Hardware: desktop PCs, tablets, peripherals equipment, printers, air cards, clocks, etc.

Software: Windows OS, Microsoft Office, applications, VPN, Netmotion


Job Description:

Monitor, respond to trouble calls, and provide end-user training in use of equipment and software

Analyze, troubleshoot, prioritize, communicate, and resolve incidents expeditiously both remotely and/or on-site

Utilize excellent customer service skills and exceed customer's expectations

Exhibit proficiency in Windows based applications such as IE, Chrome, Java, Adobe, etc.

Apply excellent written and verbal communication skills to convey technical and non-technical terms

Ability to document technical procedures/solutions to update Support Center documentation

Interact and coordinate resolution of problems with internal/external IT groups and/or vendors

Knowledge of MS Exchange, Active Directory, and Network protocols

*Shift work; may be required to work a flexible schedule, including nights, weekends, and holidays

Responsible for traveling to remote sites. After hours (on-call) weekly rotation

Valid driver license and ability to lift up to 50 lbs.



  • Orlando, Florida, United States WiredPeople, Inc. Full time

    Job Title: IT Help Desk SpecialistWe are seeking a highly skilled IT Help Desk Specialist to join our team at WiredPeople, Inc. in Orlando, FL.Job Summary:The IT Help Desk Specialist will be responsible for providing exceptional customer service and technical support to our clients. This includes resolving hardware and software issues, troubleshooting...


  • Orlando, Florida, United States SGA Full time

    We are seeking a skilled Help Desk Support Specialist to join our team. As a key member of our Business Operations team, you will be responsible for delivering exceptional customer service to our guests and business partners.ResponsibilitiesProvide quality support for our Sales and Marketing processesEnsure operational processes and procedures are metProtect...

  • Help Desk Support

    2 months ago


    Orlando, United States Experis Full time

    Our client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization. Job Title: Desktop...

  • Help Desk Support

    6 days ago


    Orlando, United States Experis Full time

    Our client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization.   Job Title: Desktop...

  • Help Desk Support

    5 days ago


    Orlando, United States Experis Full time

    Our client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization. Job Title: Desktop...

  • Help Desk Support

    6 days ago


    Orlando, United States Manpower Group Inc. Full time

    Our client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization. Job Title: Desktop...

  • Help Desk Support

    2 months ago


    Orlando, United States Manpower Group Inc. Full time

    Our client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization. Job Title: Desktop...


  • orlando, United States Mastech Digital Full time

    SERVICE DESK ANALYST The IT Service Desk Specialist is responsible for providing technical support and customer service within the service desk environment. This role includes a variety of tasks, such as managing user accounts, configuring laptops and desktop systems, supporting conference room technology, and overseeing inventory management. The specialist...


  • Orlando, United States Loyal Source Government Services Full time

    Position Title: IT Help Desk ManagerLocation: Orlando, FLEmployment Type: Full-TimeOverview:We are seeking a highly skilled and experienced IT Help Desk Manager to lead and manage a team of 30 IT professionals providing support to our government contract operations across two separate Azure tenants. This role is critical in ensuring efficient, high-quality...

  • Help Desk Technician

    2 months ago


    Orlando, United States Cole Engineering Services Full time

    Company Overview: By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. Cole Engineering Services (CESI), a By...

  • Service Desk Analyst

    3 months ago


    Orlando, United States Mastech Digital Full time

    SERVICE DESK ANALYST The IT Service Desk Specialist is responsible for providing technical support and customer service within the service desk environment. This role includes a variety of tasks, such as managing user accounts, configuring laptops and desktop systems, supporting conference room technology, and overseeing inventory management. The specialist...


  • Orlando, United States Currency Exchange International Full time

    Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary...

  • Help Desk Tech

    2 weeks ago


    Orlando, United States Loews Hotels Full time

    Help Desk Tech At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power...

  • Help Desk Tech

    5 days ago


    Orlando, United States Loews Hotels, LLC Full time

    Help Desk TechAt Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of...


  • orlando, United States ZealoTech People Full time

    The Help Desk Analyst will:Answer telephone calls, e-mail inquiries, and visit customers experiencing technical problemsInstall, configure, deploy, maintain, and ensure the effective operation, within standards, of all end-user hardware, software, and mobile devices. Some of these devices are: Hardware: desktop PCs, tablets, peripherals equipment, printers,...


  • orlando, United States ZealoTech People Full time

    The Help Desk Analyst will:Answer telephone calls, e-mail inquiries, and visit customers experiencing technical problemsInstall, configure, deploy, maintain, and ensure the effective operation, within standards, of all end-user hardware, software, and mobile devices. Some of these devices are: Hardware: desktop PCs, tablets, peripherals equipment, printers,...

  • Help Desk Tech

    5 days ago


    Orlando, United States Loews Hotels, LLC Full time

    Job DescriptionHelp Desk TechAt Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed...


  • Orlando, United States Mastech Digital Full time

    We are seeking a dedicated and skilled Service Desk Analyst - I Specialist to join our client's IT team. The ideal candidate will provide comprehensive IT support, including troubleshooting, onboarding, and imaging services. Additionally, this role will offer specialized support to C-Suite executives and handle phone support, configuration, and...


  • Orlando, United States Mastech Digital Full time

    Installs new personal computer systemsReviews, monitors, and upgrades personal computer systemsInstalls softwareMaintains softwareTrains users on software usageTroubleshoots and administers printers, copiers, fax machines, and other IT equipmentTroubleshoots and administers telephone setsAssists and/or orients new hires with the initial usage of information...


  • Orlando, United States GLOTECH, Inc. Full time

    Tier 2 Service Desk TechnicianJob Locations US-FL-OrlandoJob ID 2022-1735# of Openings 1Category Help DeskOverviewGLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients. We are a successful Information Technology firm with a large staff currently providing superior information technology...