Service Desk Specialist
1 month ago
SERVICE DESK ANALYST
The IT Service Desk Specialist is responsible for providing technical support and customer service within the service desk environment. This role includes a variety of tasks, such as managing user accounts, configuring laptops and desktop systems, supporting conference room technology, and overseeing inventory management. The specialist will provide first-level support for networking, cloud services, applications, and general IT troubleshooting as needed.
Key Responsibilities:
System Installation & Maintenance:
- Set up and install new personal computer systems for end-users.
- Regularly review, monitor, and perform necessary upgrades to maintain optimal performance of personal computers.
Software Management:
- Install and maintain software applications across the organization.
- Provide training to users on software functionality and best practices.
Hardware & Peripheral Support:
- Troubleshoot and manage printers, copiers, fax machines, and other IT equipment.
- Provide support for telephone systems, ensuring smooth operation and resolving any issues.
User Support:
- Assist new employees with initial setup and orientation on IT hardware and software.
- Resolve issues submitted through help desk tickets, ensuring timely and efficient problem resolution.
Asset Management:
- Maintain an up-to-date inventory of company IT assets, including both hardware and software.
General IT Support:
- Address and resolve basic networking issues, cloud service problems, and application troubleshooting.
- Perform additional duties as assigned to support IT operations.
Technical Skills:
- Comprehensive knowledge of PC hardware and software configurations.
- Proficiency in Microsoft Windows, networking, anti-virus software, email platforms, and Microsoft Office Suite.
- Strong ability to configure and troubleshoot printers and other peripherals in a networked environment.
This role requires a proactive individual with strong technical expertise and a commitment to providing excellent customer service. The IT Service Desk Specialist will play a critical role in ensuring the smooth operation of the organization's IT systems and supporting the technological needs of its users.
Thank You
-
Service Desk Analyst
3 months ago
Orlando, United States Mastech Digital Full timeSERVICE DESK ANALYST The IT Service Desk Specialist is responsible for providing technical support and customer service within the service desk environment. This role includes a variety of tasks, such as managing user accounts, configuring laptops and desktop systems, supporting conference room technology, and overseeing inventory management. The specialist...
-
Information Technology Service Desk
3 months ago
Orlando, United States Mastech Digital Full timeWe are seeking a dedicated and skilled Service Desk Analyst - I Specialist to join our client's IT team. The ideal candidate will provide comprehensive IT support, including troubleshooting, onboarding, and imaging services. Additionally, this role will offer specialized support to C-Suite executives and handle phone support, configuration, and...
-
IT Service Desk Support Specialist
1 month ago
Orlando, Florida, United States InnovaCare Health Full timeInnovaCare Health is seeking a skilled IT Service Desk Analyst to join our team. As a key member of our IT department, you will play a crucial role in providing exceptional customer service and technical support to our users.Key Responsibilities:User Assistance and Issue Resolution: Address user inquiries via phone and/or email, troubleshoot issues related...
-
Front Desk Specialist
1 month ago
Orlando, Florida, United States Community Health Centers Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Specialist to join our team at Community Health Centers. As a key member of our front office team, you will be responsible for providing exceptional patient service, managing patient registration, and maintaining accurate records.Key ResponsibilitiesProvide prompt and accurate service...
-
Front Desk
2 months ago
Orlando, United States Marriott Full timeJob Number 24169752 Job Category Rooms & Guest Services Operations Location Courtyard Orlando Lake Buena Vista in the Marriott Village, 8623 Vineland Avenue, Orlando, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...
-
Service Desk Senior Technician
4 days ago
Orlando, United States Signature Aviation Full timeAs a Senior Service Desk Technician, you will play a critical role in providing technical expertise and support to end-users, serving as the primary escalation point for Level 1 & 2 Service Desk staff. Your responsibilities will include resolving complex issues, both remotely and in-person, related to end-user computing devices such as desktops, laptops,...
-
Tier 2 Service Desk Technician
2 months ago
Orlando, United States GLOTECH, Inc. Full timeTier 2 Service Desk TechnicianJob Locations US-FL-OrlandoJob ID 2022-1735# of Openings 1Category Help DeskOverviewGLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients. We are a successful Information Technology firm with a large staff currently providing superior information technology...
-
Front Desk Agent
1 month ago
Orlando, United States Marriott International Inc Full timeAdditional Information Job Number24183008 Job CategoryRooms & Guest Services Operations LocationFairfield Inn & Suites Orlando Lake Buena Vista in the Marri, 8615 Vineland Avenue, Orlando, Florida, United States, 32821VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a...
-
Technical Support Specialist
1 month ago
orlando, United States 4 Corner Resources Full time4 Corner Resources is looking for Technical Support Specialists. This is a contracted position with the main responsibilities of studying technical applications, ensuring proper operations, making recommendations, and supporting users to maximize computer system capabilities of end users. This role is onsite in the Orlando FL area! Technical Support...
-
Technical Support Specialist
3 months ago
Orlando, United States 4 Corner Resources Full time4 Corner Resources is looking for Technical Support Specialists. This is a contracted position with the main responsibilities of studying technical applications, ensuring proper operations, making recommendations, and supporting users to maximize computer system capabilities of end users. This role is onsite in the Orlando FL area! Technical Support...
-
Dental Front Desk Specialist
2 months ago
Orlando, United States Community Health Centers Full time $16A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.Top Reasons to Work at Community Health Centers:No weekends for the majority of our centers, 10 Paid Holidays, and early Fridays.A great benefits package...
-
Dental Front Desk Specialist
2 months ago
Orlando, United States Community Health Centers Full timeA career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.Top Reasons to Work at Community Health Centers:No weekends for the majority of our centers, 10 Paid Holidays, and early Fridays.A great benefits package...
-
Dental Front Desk Specialist
4 months ago
Orlando, United States Community Health Centers Full time $16A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life. Top Reasons to Work at Community Health CentersNo weekends for the majority of our centers, 10 Paid Holidays and early FridaysA great benefits package...
-
Dental Front Desk Specialist
4 months ago
Orlando, United States Community Health Centers Full timeA career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life. Top Reasons to Work at Community Health CentersNo weekends for the majority of our centers, 10 Paid Holidays and early FridaysA great benefits package...
-
Help Desk Support
1 month ago
Orlando, United States Experis Full timeOur client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization. Job Title: Desktop...
-
Help Desk Specialist
3 days ago
Orlando, United States ZealoTech People Full timeThe Help Desk Analyst will:Answer telephone calls, e-mail inquiries, and visit customers experiencing technical problemsInstall, configure, deploy, maintain, and ensure the effective operation, within standards, of all end-user hardware, software, and mobile devices. Some of these devices are: Hardware: desktop PCs, tablets, peripherals equipment, printers,...
-
Help Desk Specialist
2 days ago
Orlando, United States ZealoTech People Full timeThe Help Desk Analyst will:Answer telephone calls, e-mail inquiries, and visit customers experiencing technical problemsInstall, configure, deploy, maintain, and ensure the effective operation, within standards, of all end-user hardware, software, and mobile devices. Some of these devices are: Hardware: desktop PCs, tablets, peripherals equipment, printers,...
-
Front Desk Specialist
1 month ago
Orlando, United States Community Health Centers Full time $16A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.Top Reasons to Work at Community Health Centers:No weekends for the majority of our centers, 10 Paid Holidays, and early FridaysA great benefits package...
-
Help Desk Support
2 months ago
Orlando, United States Manpower Group Inc. Full timeOur client, is seeking a Help Desk professional to join their team. As a Desktop Support/ Help Desk Professional in this 6 month + contract role you will provide hardware and software support. The ideal candidate will have some customer service experience, help desk or desk top support which will align successfully in the organization. Job Title: Desktop...
-
Front Desk Team Lead
4 weeks ago
Orlando, Florida, United States Marriott Orlando Airport Lakeside Full timeMarriott Orlando Airport Lakeside seeks a dedicated Front Desk Supervisor to oversee the Front Desk staff and serve as a liaison to all other hotel departments. The ideal candidate will have a passion for providing exceptional service, excellent organizational skills, and strong communication skills.**Responsibilities:*** Supervise the Front Desk staff and...