Logistics Coordinator/Customer Service Representative

1 month ago


Atlanta, United States MOL (Americas) LLC Full time

MOL Consolidation Service, one of the world's largest 3PL and NVOCC organizations, is looking for a Logistics Coordinator/Customer Service Representative in the Atlanta, GA area.

ABOUT THE COMPANY:

Mitsui O.S.K Lines, Ltd. (MOL) has the world's largest ocean shipping fleet. Through various different subsidiaries, MOL operates specialized bulk carriers for iron ore, coal and wood chips; tankers and transport crude oil and LNG; car carriers; cruise ships; ferries and coastal liners; and container ships that deliver a variety of finished products as part of the largest and most diverse global network of liner and logistics services.

MOL Consolidation Services (MCS) is a subsidiary of Mitsui O.S.K Lines, Ltd and was established in 2003 to bring value to customers through innovative and customized supply chain solutions. A member of the MOL Group and part of MOL's logistics division, MCS was founded, in response to rising demand from retailers in the U.S. and Europe for PO management and specialized loading of containers at origin in order to attain higher equipment utilization. Soon after its inception, the company introduced other value-added services such as product labeling, barcode scanning, and cargo inspection. For more information; you can visit www.molconsolidation.com.


The Logistics Coordinator/Customer Service Representative serves as the primary contact for customers in assigned accounts, ensuring seamless management of shipment processes (import or export). The role involves providing high-quality customer service, proactively coordinating shipments, and resolving issues. Additionally, this position requires maintaining relationships with customers, overseas offices, agents, and vendors, while ensuring compliance with standard operating procedures (SOPs).



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