Product and Customer Support Manager

3 weeks ago


Pleasant Prairie, United States Trova Advisory Group Full time

Product and Customer Support Manager, Pleasant Prairie, Wisconsin


Duties and Responsibilities:

  • Oversee the analysis and concise reporting of customer data.
  • Direct the development of supplemental content for components and accessories via the Product Support team.
  • Supervise the generation and maintenance of illustrated parts lists along with their associated service components and kits.
  • Administer service parts price files tailored to specific customers or channels.
  • Utilize daily reports on parts and accessory sales to facilitate prompt customer shipments.


Qualifications:

  • 5+ years of supervisory experience in product support, with contact center experience,

working with a manufacturer.

  • Proven ability to analyze data and implement process improvement initiatives.


Education:

A bachelor's degree in business management is preferred but will consider the equivalent

combination of education and experience.


  • Production Associate

    2 weeks ago


    Pleasant Prairie, United States Crown Bakeries Full time

    Description Our Production Associate is responsible for overseeing and performing a wide variety of tasks in order to produce high quality product that conforms with customer specifications. The primary purpose of this job is to be in charge of the correct quality of materials and the end products produced by the company to safely and cost-effectively...


  • Pleasant Prairie, United States Sanmina-SCI Full time

    Production Planner/SchedulerJob Description Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior...


  • Pleasant Prairie, United States Sanmina-SCI Full time

    Production Planner/SchedulerJob Description Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior...

  • Client Support Intern

    3 weeks ago


    Pleasant Prairie, United States Rehrig Pacific Full time

    Position Summary Rehrig Pacific has a need for a hard-working, self-motivated Client Support Intern to join our technology services team. This individual will be exposed to both the implementation and support of data collection technology systems (RFID, Barcode, GPS,). This individual will learn how these systems integrate with our products and how we...

  • Client Support Intern

    3 weeks ago


    Pleasant Prairie, United States Rehrig Pacific Company Full time

    Job DescriptionJob DescriptionPosition SummaryRehrig Pacific has a need for a hard-working, self-motivated Client Support Intern to join our technology services team. This individual will be exposed to both the implementation and support of data collection technology systems (RFID, Barcode, GPS,). This individual will learn how these systems integrate with...


  • Pleasant Prairie, United States MTI Motion Full time

    Job DescriptionLead and manage a team of Supplier Quality Engineers in support of multiple programs as well as perform supplier quality tasks as needed. The Supplier Quality Manger provides resources to perform quality flow down, oversee suppliers, verify material, and support resolution of supplier caused defects.Responsibilities include:•Personnel...


  • Pleasant Prairie, United States MTI Motion Full time

    Job Description Lead and manage a team of Supplier Quality Engineers in support of multiple programs as well as perform supplier quality tasks as needed. The Supplier Quality Manger provides resources to perform quality flow down, oversee suppliers, verify material, and support resolution of supplier caused defects. Responsibilities include: •Personnel...


  • Pleasant Prairie, United States Uline Full time

    Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide co Customer Service, Team Lead, Service, Retail, Customer


  • Pleasant Grove, United States Peak Living, LLC Full time

    Depending on Experience *Peak Living is currently seeking a Customer Support Specialist to join our growing team!* At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues expansion through acquisitions. We...


  • Mount Pleasant, United States SourceOrtho Charleston Full time

    Job DescriptionJob DescriptionOur customers will hear your smile when you answer the phone. This position offers an opportunity to make a difference in the lives of our clients while establishing a career with a tremendous opportunity for growth in a rapidly growing E-commerce based physical therapy and fitness equipment company.We are looking for that...


  • Pleasant Prairie, United States Tek-Pal Full time

    **Essential Duties and Responsibilities**: - Serve as a technical expert for blown film extrusion processes, products, and new technologies. - Assist production management in planning and implementing technical changes to sustain production line capacity. - Mentor and provide guidance to extrusion team members. - Lead successful startup and implementation...

  • Sales Manager

    1 week ago


    Pleasant Prairie, United States L&M Corrugated Container Corporation Full time

    Who we are L&M Corrugated Container Corp. is a rapidly growing, 40+ year strong company that designs, manufactures, and distributes corrugated packaging. Our purpose is to be, "A passionate family, making a positive impact on the world". Our Core Values are something all of our employees live by each day & we can see it in the great work we produce. L&M is...

  • Sales Manager

    2 weeks ago


    Pleasant Prairie, United States Carter'sOshKosh Full time

    QUESTIONNAIRE-3-52 796 **Employee Type:** Regular **If you are** **a CURRENT Carters** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application.** **Carters, Inc. is the largest branded marketer in North America of apparel...

  • Sales Manager

    4 weeks ago


    Pleasant Prairie, United States L&M Corrugated Container Full time

    Job DescriptionJob DescriptionWho we areL&M Corrugated Container Corp. is a rapidly growing, 40+ year strong company that designs, manufactures, and distributes corrugated packaging.  Our purpose is to be, “A passionate family, making a positive impact on the world”.Our Core Values are something all of our employees live by each day & we can see it in...

  • Sales Manager

    5 days ago


    Pleasant Prairie, United States Carter's Full time

    Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the...

  • Reliability Manager

    7 days ago


    Pleasant Prairie, United States Avature Full time

    WestRock is a company where each of us genuinely belongs, is respected and valued, can do our best work, and where diversity, inclusion and equity are competitive advantages! The Opportunity: The Reliability Manager will be responsible for providing expertise and leadership to the service and maintenance staff while ensuring the safe maintenance, repair or...


  • Mount Pleasant, United States Intervala,LLC Full time

    Job DescriptionJob DescriptionJob Summary & Essential FunctionsResponsible for entry of new customer orders into the MRP business system, and for maintaining existing customer orders.Process and enter new customer ordersWork with Program Managers to ensure that the contract review and order entry processes are followedCommunicate order acknowledgments to...

  • Packaging Engineer

    2 weeks ago


    Pleasant Prairie, United States Orion Talent Full time

    The Sr. Packaging Engineer coordinates, implements, and manages the engineering function. Responsibilities include reviewing, planning, researching, and communicating about potential customer projects. You will manage and implement customer projects. Review, plan, research, and communicate toward potential internal projects. Liaise with Sales, Operations,...


  • Pleasant Prairie, United States Sanmina-SCI Full time

    Associate Program Manager Job Description Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior...

  • Senior Sales

    3 weeks ago


    Pleasant Prairie, United States 77 Consultants Full time

    Job DescriptionJob DescriptionThe Senior Sales and Marketing Analyst is responsible for providing timely, accurate, and comprehensive updates on our business performance, drivers, and opportunities to our sales team, marketing team, consumer insights team, and cross-functional teams. This role will report directly to the Customer Insights Manager and work...