Customer Support Specialist
3 weeks ago
Depending on Experience *Peak Living is currently seeking a Customer Support Specialist to join our growing team*
At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues expansion through acquisitions. We believe successful growth is best achieved by developing high-quality teams and empowering them in their roles to boost property performance.
This is a part-time position. Hours are Monday to Friday: 4:00 pm to 7:00 pm and Saturday: 10 am to 3:00 pm
**Duties and Responsibilities:**
* Ensure resident/customer satisfaction and provide professional customer support.
* Maintaining a positive, empathetic, and professional attitude toward residents/customers at all times.
* Responding promptly to resident/customer inquiries.
* Acknowledging and resolving resident/customer complaints.
* Keeping records of resident/customer interactions, transactions, comments, and complaints.
**QUALIFICATIONS, SKILLS AND EXPERIENCE**
* 1 year in a customer support role
* Strong customer service skills
* Excellent verbal and written communication skills
* Property management experience preferred
Here at our corporate offices, we have an amazing team with great company culture. Come work where your team members and managers care about you and ensure that you succeed at your job
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
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