Zone Lead

4 weeks ago

Gainesville, United States Benchmark Human Services Full time
Description
Benchmark Human Services – Blended Mobile Crisis Team

Join Benchmark Human Services and positively impact the lives of other people Benchmark is a national leader in providing services to individuals with disabilities and mental illness. We work with people at home, at work, and in the community providing crisis response. If you’re looking for a rewarding job helping people with disabilities become more independent and involved in their community, then Benchmark is the place for you

Benchmark is seeking a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) to lead our team in providing crisis support services to individuals in our community who are experiencing a behavioral health crisis. We provide thorough training, great challenges, and even greater fulfillment as you help individuals reach their maximum potential.
Since 1960, Benchmark has been empowering marginalized populations to see their potential.  We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

BENEFITS:
  • Competitive wages based on experience
  • Salaried position with no billable hours
  • Potential 5K annual bonus on top of salary
  • Health dental, vision insurance
  • 401k plan with company match
  • Tuition reimbursement
  • Life insurance + Short term disability
  • Paid Time Off and Sick Time Pay
  • Flexible Spending Accounts (FSA)
  • Various shifts and locations
  • Advancement opportunities
GENERAL RESPONSIBILITIES:
The Zone Lead will provide administrative support through the identification and attendance at key community meetings within their assigned zone. The Zone Lead will assist with schedules for the Zone and identifying staffing and scheduling issues to be brought to the attention of the Supervisor. The Zone Lead will complete administrative duties on a regular basis, including but not limited to documentation quality reviews, community outreach, and staff development.
RESPONSIBILITIES:
  • Complete crisis assessments, including child and adolescent addendum and Columbia Suicide Severity Rating Scale (C-SSRS).
  • Answer 100% of crisis dispatches, and respond face-to-face to all crisis calls within and average of 60 minutes
  • Assess for safety and complete involuntary commitment as needed (LCSW and LPC only).
  • Develop crisis safety plans and assist in facilitating linkage to the appropriate level of care.
  • Follow up with individual’s provider, as appropriate to ensure they adhere to crisis-service-recommended
    support/service.
  • Facilitate referrals quickly to prevent escalation of crisis.
  • Ensure customer service satisfaction surveys are given to consumers of crisis services.
  • Complete necessary documentation in accordance with applicable policies and procedures.
  • Provide crisis follow-up services within 24 hours of crisis disposition for youth served, as well as any other
    individuals for whom it is clinically appropriate.
  • Ensure individuals are linked with appropriate follow-up psychiatric, social, and or medical services before
    discharge.
  • Assist with the Collaborative committees and support their goals, both administratively and through
    outreach.
  • Complete documentation as required by Benchmark Human Services and state and federal regulation.
  • Attend NAMI and other local meetings in the region and provides education regarding blended mobile crisis.
  • Complete weekly documentation of the outreach in the communities within the Zone and turn in to the
    Supervisor.
QUALIFICATIONS:
  • Must have a Masters Degree in Social Work, Psychology, Marriage and Family Therapy, and any other
    closely related behavioral health field of study.
  • Licensed as LCSW, LMSW, or LPC
  • Experience working with individuals with mental illness, emotional disorders, and substance-related disorders who are experiencing emotional or behavioral crisis.
  • Valid driver’s license.
We'd love to see your application Apply online today at www.BenchmarkHS.com/Careers. OR contact me at sleppard@benchmarkhs.com
Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

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