HR Representative

7 days ago


Framingham, United States Open Systems Technologies Full time

Duties and Responsibilities


• Responds to inquiries through multiple modes of contacts (phones, emails, ad hoc reports) related to W2's & 1095's

• Assists Associates and Managers navigating through HR systems.

• Document summary details of calls and processing in case management system.

• Escalates/partners on complex issues as required.

• Complies with all ***, state, city, and federal regulations

• Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.

• Performs accurate and timely processing of HR transactions in HCM system.

• Performs special projects as assigned.

• Responds to email inquiries.


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