Patient Engagement and Recruitment Call Center Manager

4 weeks ago


Durham, United States Medix™ Full time

Must be bilingual in Spanish.

Will start remote and transition to fully onsite in Durham, NC.


The Manager of the Patient Engagement and Recruitment Call Center plays a pivotal role in overseeing the operational excellence of the Patient Engagement and Recruitment Call Center. This position involves the management and leadership of processes dedicated to continuous improvement within the recruitment department. The primary focus is on delivering exceptional patient customer service, optimizing quality management, workforce planning, recruitment strategies, coaching, and training.



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