IT Program Manager

3 weeks ago

Wayne, United States LMC Full time

LMC is a leading buying group for a network of independent building material companies across the US. As their buying group, LMC negotiates and facilitates procurement opportunities for the most desired brands in the lumber and building materials industry. We also work to provide operational support with focus on logistics, capital equipment, technology, and marketing. By leveraging the billion-dollar buying power of our members, LMC ensures our members have a competitive edge to capture more of their local market share.


This role offers the opportunity to make a significant impact on our digital product strategy and customer experience. Technology Innovation is a new department at LMC. With this project and others like it, we are forging new paths in how we support our Dealers in staying competitive and independent in an evolving business landscape. If you are a proactive, strategic thinker with a passion for innovation and digital transformation, we would love to hear from you This position is hybrid and requires work in our office Monday through Thursday, with the option to work remotely on Fridays, as well as the first Monday of each month.


Primary Responsibilities:

  • Own the success of LMC Dealer-facing implementation and maintenance projects like the LMC Digital product catalog
  • Develop and maintain project schedules, budgets, and resource plans.
  • Coordinate with product, marketing, design, engineering, and other relevant teams to ensure smooth project progression and alignment with strategic objectives.
  • Act as the primary point of contact for all internal and external stakeholders regarding assigned projects, starting with the LMC Digital Product Catalog.
  • Facilitate regular updates, presentations, and reporting to keep stakeholders informed of progress, challenges, and key decisions.
  • Ensure all member-facing systems and deliverables, in particular the LMC Digital Product Catalog, meet the highest standards for quality, accuracy, and usability.
  • Conduct regular post-mortems and analysis to capture lessons learned and drive future improvements.
  • Proactively identify and address risks, issues, and dependencies that may impact project timelines and outcomes.
  • Develop and implement mitigation strategies to minimize disruptions and ensure project continuity.


Qualifications:

  • Bachelor’s degree in Business, Project Management, Information Technology, or related field or comparable industry experience
  • 5+ years of experience in program or project management, ideally within digital product, e-commerce environments, or complex, cross-functional technical implementation projects
  • Strong understanding of customer implementation and support life cycle, data management, and digital product catalog systems.
  • Excellent communication and interpersonal skills, with a proven ability to collaborate with stakeholders at all levels and ability to communicate with technical and non-technical stakeholders
  • Data-driven with strong analytical skills and a track record of using metrics to inform decision-making.
  • Proficiency in project management tools (e.g., Asana, Smartsheet, MS Project); PMP or similar certification is a plus but not required
  • Strong organizational skills and attention to detail.
  • Able to manage multiple projects simultaneously and solicit the input of colleagues.
  • Excellent customer service focus and professionalism.


Why join LMC?


LMC supplies products and services to the home building industry, which is seeing considerable growth with exciting new products, advanced building technologies, and home improvement innovations. The LMC team uses its knowledge and expertise in an entrepreneurial atmosphere to further the growth of our independent member companies. The average tenure of LMC staff is fifteen years or more, and there is a strong sense of camaraderie and pride in our customer-focused culture. Being a part of an established forest products and building materials buying group that helps locally owned, independent businesses succeed is truly a rewarding experience.


Check out our benefits & perks

  • Incentive programs for all employees
  • Traditional and Roth 401k Plans with Generous Company Contributions
  • Medical, Dental and Vision Insurance with Flexible Spending Accounts
  • Competitive Vacation and Paid Holidays
  • Life Insurance Along with Short & Long Term Disability
  • Continuing Education Tuition Assistance
  • Walking distance to the train station and local eateries
  • Employee team building, company gatherings and participation in various charity events
  • Located in the beautiful neighborhood of Wayne, PA


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