OTN Support Technician

3 weeks ago

Springdale, United States eXcell Full time

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.

Our client has a brand new opportunity for an Operations Technology Network(OTN) Support Technician to join their team onsite in Springdale, OH.

Duties and Responsibilities:

  • Perform networking and security for device related computers and printers (i.e. manufacturing related computers and printers)

  • Submit and update tickets for incidents, requests, and changes, in an ITIL-compliant ticketing system (ex: ServiceNow, or similar)

  • Run security scans on the devices

  • Manage VoIP phone requests (CBTS GCOM service)

  • Install network drops

  • Work in data room; perform switch, router, server, storage cabling

  • Work on static Ips, subnets, VLAN

  • Configure network cards

  • Perform Ethernet cabling termination and testing


Skills and Qualifications:

  • Minimum 3 to 5+ years of experience

  • Experience doing similar networking in a manufacturing shop environment is a plus

  • Experience with VoIP, data room switch / router / server cabling, network drops, cable termination, datajack wall termination is a plus

  • Ability to troubleshoot network-related PC, printer issues (wired, wireless)

  • Experience with fiber and fiber-to-Ethernet cabling (SFPs)

     

Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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