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Front Desk Coordinator

1 month ago

Burlington, United States Swoon Full time

We are hiring a Workplace Services Coordinator for the world's largest CRM provider


Location: Fully onsite - 3 days in Burlington, 2 days in either Cambridge or Boston. MUST be able to commute to all 3 locations. Parking is free in the Burlington office, and there are easily accessible train stations near the Cambridge and Boston offices.

Duration: This is a contract currently through early March, with likelihood of extension.


What you'll bring:

  • 1+ year of customer-facing experience
  • Ideal: prior experience in facilities or workplace services
  • Ideal: experience with Slack, Salesforce, Google Suite, and Quip
  • An outgoing, bubbly personality and exceptional communication and organization skills.


What you'll do:

  • Act as the face of our company, managing the front desk and interfacting with employees, guests, and vendors.
  • Assist with badging and check-ins.
  • Assist with all facilities requests and vendors in Metro Boston, and coordinate access when needed
  • Manage the setup of large meetings and events
  • Ensure that facilities problems are identified and addressed quickly; work with, and ensure that building management is delivering quality services; deliver on all internal customer demands
  • Facilitate daily deliverables for internal SFDC employees
  • Requests, including furniture (tables, chairs, filing cabinets) replacements/needs and building requests (Temperature adjustments-HVAC, lighting, etc.)
  • Manage and administer ticket submittals for Workplace Services
  • Assist with all furniture deliveries and installs for office
  • Assist with bulk packages when needed (moving to another location)
  • Assist with overseeing snack vendor to ensure pantries are being stocked correctly