Front Desk Specialist
6 hours ago
About Planet Fitness
We're a fitness community that's dedicated to creating a judgement-free zone where members feel inspired and motivated to reach their fitness goals. As a Front Desk Specialist at Planet Fitness, you will play a vital role in helping us achieve this mission.
Job Description:
- As a Front Desk Specialist, you will be responsible for handling front desk activities, answering phones, checking members into the system, and facilitating updates to member accounts.
- You will also take prospective members on tours of our facilities and answer any questions they may have.
- Your excellent communication skills will enable you to effectively respond to member questions and concerns in a timely and professional manner.
Key Responsibilities:
- Answer phone calls, check members into the system, and facilitate new member sign-ups.
- Take prospective members on tours of our facilities and answer any questions they may have.
- Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Punctuality and reliability are must-haves.
- Exceptional customer service skills, able to interact in a positive and professional way with members and co-workers.
Salary Range: $9.30 - $10.30 per hour
Benefits:
- Employee Recognition Program.
- Advancement Opportunities.
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