Patient Collections Specialist

4 weeks ago


Deerfield Beach, United States FHE Health Full time

FHEHealth (“FHE”) is a dually accredited (CARF and JOINT) licensed behavioral healthcare institution that delivers quality, medically integrated personalized treatment for First Responders suffering from Behavioral Health Disorders. We specialize in addictive disorders, and other behavioral health diagnoses such as mood disorders, depression, anxiety, and traumatic disorders. We employ a team of highly qualified, compassionate individuals who share in the desire to serve  this vulnerable population. We provide innovative treatment by treating not just the mind and the behaviors, but by treating the BRAIN itself through our cutting-edge neuro-rehabilitative services. 

FHE Health boasts a “Best in Class” state-of-the-art inpatient treatment facilities, outpatient and sober living campus’ that promotes a strong sense of community while also providing patients with ongoing access to our multi-disciplinary team and services. We have been voted as “Top Work Places” eight years in a row. 

What Are We Looking for? 

We are looking for a full time Patient Collections Specialist to work from our physical corporate office in Deerfield Beach, FL who will assist the Financial Specialist and report to the Chief Financial Officer.

Benefits of the Patient Collections Specialist

As a full time, Patient Collections Specialist you will be offered the following benefit options: 

  • Medical
  • Dental
  • Vision
  • Supplemental Life
  • Disability
  • 401k
  • Personal PTO 
  • Vacation Time 
  • Employee Assistance Program

Job Responsibilities:

The Patient Collections Specialist Is responsible for collecting payments and setting up revolving payments. Responsible for documentation of all patient and family communications and attempts. Contacting patients and families by phone and meeting patients while they are in our care.

Required qualifications:

  • Knowledge of substance abuse and mental health disorders required
  • Microsoft Excel proficiency required
  • Customer Service/Care Experience.
  • Salesforce proficiency preferred
  • Kipu proficiency preferred
  • Direct patient care experience preferred.




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