Patient Financial Consultant

2 weeks ago

Deerfield Beach, United States FHE Health Full time
Job DescriptionJob Description

FHEHealth (“FHE”) is a dually accredited (CARF and JOINT) licensed behavioral healthcare institution that delivers quality, medically integrated personalized treatment for First Responders suffering from Behavioral Health Disorders. We specialize in addictive disorders, and other behavioral health diagnoses such as mood disorders, depression, anxiety, and traumatic disorders. We employ a team of highly qualified, compassionate individuals who share in the desire to serve this vulnerable population. We provide innovative treatment by treating not just the mind and the behaviors, but by treating the BRAIN itself through our cutting-edge neuro-rehabilitative services.

FHE Health boasts a “Best in Class” state-of-the-art inpatient treatment facilities, outpatient and sober living campus’ that promotes a strong sense of community while also providing patients with ongoing access to our multi-disciplinary team and services. We have been voted as “Top Work Places” eight years in a row.

What Are We Looking for?

We are looking for a Patient Financial Consultant to review all outstanding claims, pursuing payment from insurance carriers, patients and family members, ensuring all outstanding conditions for payment are met. Collections Specialists work each business component, until all claims are processed, and the file is closed. Reports to the Chief Financial Officer

This position is ideal for candidates with experience in Pharmaceutical Sales, Healthcare Sales, Hospital/debt Collections

Benefits of the Patient Financial Consultant:

As a full time, Patient Financial Consultant you will be offered the following benefit options:

  • Medical
  • Dental
  • Vision
  • Supplemental Life
  • Disability
  • 401k
  • Personal PTO
  • Vacation Time
  • Employee Assistance Program

Job Responsibilities:

  • Provide financial counseling to patients regarding their healthcare expenses, including insurance coverage, patient options, and financial assistance programs.
  • Assist patient in understand their medical bills, insurance claims, and out-of-pocket expenses.
  • Verify patient insurance coverage including eligibility, benefits, and pre-authorization requirements for medical services and procedures
  • Work with patients to establish payment plans or financial arrangements for outstanding balances
  • Generate financial reports and perform analysis to track key performance indicators related to patient financial service
  • Ensure compliance with healthcare regulations including HIPPA, Medicare, Medicaid and other relevant regulations

Required qualifications:

  • Bachelor’s degree in associated field is preferred
  • Proven Experience in a healthcare setting or within a healthcare financial department is preferred
  • Strong knowledge of medical billing procedures, insurance claims processing and reimbursement
  • Familiarity with HIPPA and other relevant regulations
  • Ability to analyze financial data and information
  • Customer Service/Care Experience is a must

This position is an on-site only opportunity.

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