Collections Specialist
4 weeks ago
**Company Overview**:
Ayco Farms Inc., based in Pompano Beach, FL, is a leading grower, importer, and marketer of a diverse range of fresh fruits and vegetables, sourced from multiple growing and shipping locations.
**Position Overview: Hours will be: 8:30 am-3:00pm**
**Responsibilities**:
- Manage open accounts for collection initiatives.
- Conduct outbound collection calls professionally, maintaining and enhancing customer relationships.
- Address client billing issues and reduce accounts receivable delinquency through excellent customer service.
- Ensure timely collection of payments in accordance with due dates.
- Identify factors contributing to account delinquency and communicate these issues to management.
- Regularly review and monitor assigned accounts and all related collection reports.
- Provide prompt follow-up on payment agreements.
- Send correspondence to encourage payment of overdue accounts.
- Distribute documents to accounts and ensure follow-up activities.
**Requirements**:
- Minimum of 2 years of experience in collections, including interactions with a large customer base.
- Experience in the produce industry is preferred.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work autonomously and adapt to rapidly changing environments.
- Proficiency in accounting software such as QuickBooks, Sage, or NetSuite.
- Experience in a telecommunications setting is advantageous.
- Strong attention to detail with a focus on accuracy.
- Creative and self-disciplined, with the ability to identify and prioritize critical tasks independently and with urgency.
Pay: $20.00 - $22.00 per hour
**Experience**:
- Collection management: 2 years (preferred)
- Customer service: 2 years (preferred)
- Accounts receivable: 2 years (preferred)
Ability to Commute:
- Pompano Beach, FL 33069 (required)
Work Location: In person
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