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Senior Director, Global SPT

1 month ago

Atlanta, United States North Highland Full time

REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us. 
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else and we’re on the hunt for a Sr. Director, Strategic Proposal Team (SPT) in our Atlanta, Georgia office. 

HOW WILL YOU MAKE CHANGE HAPPEN?

North Highland’s Strategic Proposals Team is a centralized team that provides pursuit and proposal leadership across the competitive bidding/proposal stages for US Public Sector, US Commercial and EMEA Gov’t and Commercial bids. As accredited APMP proposal professionals, we partner with internal industry teams to create winning proposals and oral presentations – including strategy, proposal and pitch development. We apply proposal process rigour, coaching, and mentoring in ways that facilitate business development best practices across North Highland markets. Forming a Centre of Excellence, the SPT partners with the Sales and Practice Organizations to help create professional, differentiated and winning responses to the organization’s most strategic proposals and pursuits.

As the Global Sr. Director of North Highland’s Strategic Proposals Team (SPT), you will lead a team of proposal professionals and ensure an effective and successful end-to-end proposal development process, from ideation to submission, ensuring alignment with this stated vision and our organization's core values and goals. Collaborating closely with cross-functional teams, you will ensure best practices and necessary ways of working are in place to provide a seamless, effective RFP response function.

The ideal candidate will have a growth mindset with proven experience as a proposal development leader in both the Public and Commercial Sectors, with ability to demonstrate approaches that drive increased win rates as well as strong content development experience. The Sr. Director will interface with senior leadership and C-suite regularly and serve as the ultimate point of decision-making within SPT to ensure the team has everything they need to deliver quality proposals. Characteristics to ensure success in this role include passion for building world-class proposal capability, enthusiasm for team building and individual development, creativity and organizational aptitude, great attention to detail, excellent writing skills, and a strong ability to influence stakeholders and leaders across all levels and roles.
You’ll be working alongside other changemakers in our firm to elevate brand awareness and engagement through our owned social channels, integrated campaign support, and employee advocacy programs.

YOU WILL:

  • Skilfully lead and develop a team of proposal managers, specialists and writers, fostering collaboration and achieving team objectives.

  • Contribute to lead a successful standardized global proposal process, working closely with internal constituents, to ensure adoption, collaboration, and efficient ways of working.

  • Demonstrate proven success in Proposal Strategy and Development, showcasing expertise in all capture aspects. This includes assessing win probability and opportunity value, developing win strategy and plans, assembling winning teams and solutions, setting competitive pricing strategies, and ensuring adherence to the defined proposal process and schedule.

  • Assess opportunities for AI to improve the end-to-end process, developing the business case for investment and piloting technologies as available.

  • Act as a strategic partner to sales leadership, showing accountability for growth objectives through increased win rates and win/loss insights.

  • Monitor and report on KPIs and team outcomes, delivering actionable insights and improvement plans when necessary.

  • Collaborate effectively and ensure synergies with Sales, Marketing, and Product teams to improve proposal quality, streamline processes through standardization, and differentiate from competition.

  • Lead firm wide projects that enhance our selling processes e.g., through our Enterprise Business Agility Program – this may include leading cross-functional teams from the wider business.

IDEALLY, WE’D LIKE:

  • Senior proposal professional, experienced within Gov’t/B2B/Professional Services.

  • Global team management and proposal coaching experience required.

  • Experience establishing or interfacing closely with pricing teams; Ability to ensure strategic pricing is built into each proposal.

  • Shipley and/or Association of Proposal Management Professionals (APMP) Certification highly desired.

  • Experience working on multiple client solicitations simultaneously within short timelines.

  • Exemplary written and oral communication skills.

  • Strong facilitator.

  • Knowledge of consulting core competencies such as Project Management, Change Management, Process, and Technology knowledge is preferred.

  • Strong Microsoft Suite required, Adobe and Mural skills a plus.

  • Ad hoc travel requirements.

EXPECTATIONS:

Productivity – completes all work within the expected timeframe.

Accuracy of Work – completes all work in an accurate manner with few, if any, mistakes (especially with data).

Business Acumen – demonstrates capacity to operate role in line with the business needs, requirements, and changes.

Relationship Management – forms and maximizes relationships with business partners through effective and timely communication, responsiveness, knowledge share, and a solution-oriented approach.

Communication – provides clear messaging through emails, NH Weekly updates, power point presentations, etc. to inform and influence the business.

Cultural Awareness – demonstrates and utilizes an awareness of our culture and how data impacts, informs, and influences our culture.

TRANSFORMING CLIENTS. TRANSFORMING CAREERS.

Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here’s how we make it happen:

Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.

People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.

Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.

READY TO MAKE CHANGE HAPPEN?

North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We broke new ground today, so tomorrow is easier to navigate. 

Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.  
 
This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you.

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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