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Call Center Representative
4 weeks ago
Title: Call Center Representative
Location: Strongsville, OH 44136
Schedule: Monday - Friday (8-5 or 11-7 - flexible work schedule)
Start Date: June 17th
Contract: 8 weeks (with some possibility to hire)
Pay: $15-16
Openings: 15+ (please refer your friens/colleagues)
Dress Code: Business casual - Friday dress-down days.
Must haves:
- English speaking
- Energetic and optimistic
- Good typing skills
- Able to work independently.
- Ability to come onsite 5 days a week.
- Positive and optimistic
Plusses:
- Bilingual in Spanish and English (comes with a higher pay rate)
- Customer service experience
- Able to learn systems very quickly and ability to apply newly learned knowledge.
Day to Day:
Answer calls, verify customer and where the loan will be transferred too.
fill the customer in on where their loan will be handled moving forward and offer up that transfer once completed.
Deescalate conversations that could become intense- handle pressure well.
Selling Points:
- Great office culture and environment
- Offer internship credits, opportunity to work in corporate environment
- Free coffee and snacks
- Café, gym, and other amenities access during the contract period
- Will be meeting and communicating with High-level managers to potentially move into a full-time position.
- Dress down Fridays
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Call Center Representative
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