Call Center Representative
2 weeks ago
Title: Call Center Representative
Location: Strongsville, OH 44136
Schedule: Monday - Friday (8-5) one rotating shift of (11-7) a week
Start Date: June 17th
Contract: 8 WEEKS
Pay: $16
Openings: 7
Dress Code: Business casual - Friday dress-down days.
Must haves:
- English speaking
- Energetic and optimistic
- Good typing skills
- Able to work independently.
- Ability to come onsite 5 days a week.
- Positive and optimistic
Plusses:
- Bilingual in Spanish and English
- Customer service experience
- Able to learn systems very quickly and ability to apply newly learned knowledge.
Day to Day:
Answer calls, verify customer and where the loan will be transferred too.
fill the customer in on where their loan will be handled moving forward and offer up that transfer once completed.
Deescalate conversations that could become intense- handle pressure well.
Selling Points:
- Great office culture and environment
- Free coffee and snacks
- Café, gym, and other amenities access during the contract period
- Will be meeting and communicating with High-level managers to potentially move into a full-time position.
- Dress down Fridays
Contract/Contract-to-Hire Roles:
Compensation:
$16/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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