Digital Experience Analyst
2 weeks ago
TITLE: Digital Experience Analyst
DURATION: 6 month contract to hire
LOCATION: Morris St. Indianapolis (just south of downtown)- hybrid schedule/mostly onsite 3-4 times a week
Your role
As our Digital Experience Analyst, you will report to the Global Director of Digital Workplace Experience and be a key strategic member of our global team. This role will work cross-functionally across our digital organization supporting projects, activities and events with a focus on digital satisfaction, providing analytical and creative solutions to improve digital experiences of our client's people by connecting the dots between technology and our internal stakeholders.
You are perfect for this position if you have:
- Strong Analytical Skills – You have a solid foundation in data analysis and the ability to derive meaningful insights from complex datasets.
- Effective Communication – Excellent verbal and written communication skills are essential for collaborating with various teams and stakeholders.
- Organizational Skills – You should be highly organized and capable of managing multiple projects simultaneously, ensuring timely delivery and meeting project objectives.
- Passion for Process Improvement - A strong drive to identify areas for improvement and implement changes that enhance digital experiences is essential.
- Microsoft Intune experience
What you’ll do:
As the Digital Experience Analyst, you will help us understand and improve the adoption of and effective usage of digital experience platforms including Microsoft 365 and ServiceNow by performing quantitative and qualitative analysis. You will work with cross-functional teams to develop training and awareness materials, including user guides, tutorials, and videos, and lead and enable global adoption champions to conduct training sessions. You will help our team stay updated on the latest technology advancements by testing new solutions or features, which will in some cases include leading focus/testing groups, to analyze new solutions and provide summary of benefits and implementation requirements. Using your creative design skills, you will improve our digital image by designing engaging, concise, easy-to-understand and on-brand PowerPoint presentations, SharePoint sites, digital communications, and training materials.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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