Desktop Support Technician

4 weeks ago

Fort Worth, United States eXcell Full time

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
 
Our client is currently seeking a Desktop Support Technician to join their team onsite in Fort Worth, TX. This is a 3-month contract position with possibility to extend.

Duties and Responsibilities:

  • Provide advanced site support for end user-related issues and requests

  • Support desktops, printers, scanners, and software support

  • Install, diagnose, repair, maintain, and upgrade hardware and software related technologies

  • Serve as a contact for end users to receive support

  • Apply advanced understanding of technology products and services to assist internal users

  • Identify and research end user questions and problems, and provide appropriate services, repairs, training, and / or follow up

  • Manage relationships with vendors and managed service providers by ensuring assigned tasks are completed on schedule and with accuracy

  • Provide superior customer service through:

    • Interacting with other internal departments and external partners to resolve customer issues and accommodate customer requests

    • Maintaining customer relationships across all lines of business for daily operational issues and requests

 
Skills and Qualifications:

  • Minimum 3+ years of experience or equivalent associate in science degree

  • Site support experience including related infrastructure technologies and complete site accountability

  • Self-motivated individual with desire to enhance their knowledge and continually develop their skillset

  • Strong customer service skills

  • Strong written and verbal communication skills at all levels (i.e., Executives and High-Touch Specialty Departments)

  • Able to multitask and operate in a fast-paced support break / fix environment

  • Ability to quickly diagnose and resolve customer computer related issues

  • Ability to work on tasks independently and assess and execute with minimal direction

  • Ability to lift computer equipment

  • Ability to work with and manage vendors and managed service providers

  • Ability to serve as an escalation point for co-workers and single point of contact within IT (Information Technology) for an entire site

  • Industry certifications are a plus

 
 
 
Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

  • Desktop Support Technician_Ft. Worth_Night Shift

    2 weeks ago

    Fort Worth, United States Red Knight Solutions, LLC Full time

    Job DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Fort Worth, TX.This is a long-term potential CTH opportunity. The pay will be $18.00(W2). The conversion is typically around 6 months.This position is part of a team of five technicians who cover the client's NOC 7x24x365.  Each of the five...

  • Desktop Support Technician 2

    1 month ago

    Fort Novosel, United States CDO Technologies Inc Full time

    Job DescriptionJob DescriptionDesktop TechnicianAre you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best...

  • IT Support Technician

    4 weeks ago

    Fort Worth, United States Landpoint Full time

    Job DescriptionJob DescriptionLandpoint is searching for a highly motivated and career-driven individual to join our growing team as a IT Support Technician in Fort Worth, Texas.In this role you would be a part of our growing company and have responsibilities such as:Provide Workstation Software and Hardware Break Fix supportInstall, Moves, Adds and...

  • FORT MYERS, FL

    2 days ago

    Fort Myers, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...

  • Desktop Technician

    5 days ago

    Fort Lauderdale, Florida, United States AutoNation Headquarters Full time

    Overview: Position Summary:   The AutoNation HQ Desktop Support team provides world class service and desk side support to all internal corporate associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, and resolving these requests.   Organizational...

  • Desktop Support Technician Ii

    4 weeks ago

    Fort Atkinson, United States Heunets Inc. Full time

    Skillsets required: - Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions. - Azure: A cloud computing platform that offers a range of services for computing, storage, and networking. - SharePoint: A web-based collaboration and document management platform. - PowerShell:...

  • Desktop Support Technician II

    1 day ago

    Fort Worth, United States ApTask Full time

    About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that...

  • Support Technician

    3 weeks ago

    Fort Worth, United States Insight Global Full time

    Required Skills and Experience *- 3+ years' experience with basic troubleshooting- Some technical terminology knowledge (i.e. routers, single sign on, firewall, etc.)- 3+ years of customer support experience- Strong salesforce background and knowledge- Strong, outgoing and positive personalityNice to Have Skills and Experience- Any certifications- ServiceNow...

  • Support Technician

    3 weeks ago

    Fort Worth, United States Insight Global Full time

    Required Skills and Experience *- 3+ years' experience with basic troubleshooting- Some technical terminology knowledge (i.e. routers, single sign on, firewall, etc.)- 3+ years of customer support experience- Strong salesforce background and knowledge- Strong, outgoing and positive personalityNice to Have Skills and Experience- Any certifications- ServiceNow...

  • Desktop Support Engineer with a Trade Floor Support experience

    7 days ago

    Fort Lauderdale, United States Ask Staffing Full time

    Job Title : Desktop Support Engineer with a Trade Floor Support experienceLocation : FT. Lauderdale Florida (33301) (Onsite)Duration : Long term contract Description: Looking for a skilled desktop support technologist with experience in an enterprise environment. Experience should include supporting a trading desk, familiarity with trading apps such has...

  • Automotive Technician with Moritz Kia Alliance

    2 days ago

    Fort Worth, United States Kia Veterans Technician Apprenticeship Program (VTAP) Full time

    Job DescriptionJob DescriptionKia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP).Job DescriptionDiagnose, maintain, and...

  • Service Desk Technician

    4 weeks ago

    Fort Worth, United States CornerStone Technology Talent Services Full time

    Job Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...

  • Service Desk Technician

    1 month ago

    Fort Worth, United States CornerStone Technology Talent Services Full time

    Job Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...

  • Service Desk Technician

    4 weeks ago

    Fort Worth, United States CornerStone Technology Talent Services Full time

    Job Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...

  • Device Support Technician

    2 days ago

    Fort Wayne, United States ShareTec Full time

    Job DescriptionJob DescriptionDescription:Sharetec is looking for a Device Support Technician to join our team!At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our...

  • Device Support Technician

    2 days ago

    Fort Wayne, United States Sharetec Full time

    Job DescriptionJob DescriptionDescription:Sharetec is looking for a Device Support Technician to join our team!At Sharetec, we believe in the talent of our workforce. We have the opportunity to make millions of peoples' lives easier by developing innovative solutions for credit unions and their members to utilize on a daily basis. Not only do our...

  • Desktop Support

    2 days ago

    Fort Washington, United States GTN Technical Staffing Full time

    Job DescriptionJob DescriptionDesktop SupportDuration: 12+ monthsResponsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone or electronicallyRecommend hardware and/or software improvementsTrack customer issues and resolutionsHandle tickets in a timely mannerExperience with Service Now and ADHelp with...

  • Service Desk Technician

    2 days ago

    Fort Worth, United States AZZ Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionAZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance the longevity and appearance of...

  • Healthcare Technician

    4 weeks ago

    Fort Worth, Texas, United States DMI Technologies Full time

    Overview: DMI Technologies is seeking a Healthcare Technician to join our growing team. This role is responsible for installing medical hardware in healthcare facilities, as well as servicing the affiliated software such as Nurse Call, Emergency Call, Mobility, and Unite Middleware Systems. This role requires experience running/pulling cable and fiber, as...

  • Desktop Virtualization Engineer

    1 month ago

    Fort Meade, United States Global Enterprise Services, LLC Full time

    Job DescriptionJob DescriptionProgram Summary GES is seeking qualified candidates to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. The Desktop Virtualization Engineer will work with various Product Owners to deliver new cloud-based desktop virtualization...