Desktop Support Technician Ii
1 month ago
Skillsets required:
- Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions.
- Azure: A cloud computing platform that offers a range of services for computing, storage, and networking.
- SharePoint: A web-based collaboration and document management platform.
- PowerShell: Familiarity with scripting tools like PowerShell is important for managing and organizing customer data.
- Operating Systems: Ability to work with various operating systems like Windows XP, Linux, and cloud computing platforms like Amazon Web Services.
- Database Management: Experience with database management for crucial data conversion and database migration.
- Software Development: Experience with software development for software customization or reengineering to fit the new environment.
- Cloud Computing: Knowledge of cloud computing or AI technologies is beneficial.
- Project Management Skills: Experience with effective resource management, risk identification and management, and progress monitoring.
- Along with soft skills like excellent customer service, teamwork, ability to manage and prioritize multiple tasks simultaneously, critical thinking, and strong problem-solving skills.
PC Migration:
- Preparation and Assessment:
- Collaborate with HCL department heads or project managers to understand the scope of the migration.
- Assess the existing hardware, software, and network infrastructure.
- Planning and Documentation:
- Create a detailed project plan that outlines tasks, timelines, and responsibilities.
- Document the current state of each PC (hardware specifications, installed software, user profiles).
- Determine the migration strategy (in-place upgrade, clean install, or data migration).
- Communication and User Training:
- Inform end-users about the upcoming migration.
- Schedule training sessions to familiarize users with the new system (if required by the client and as per client instructions)*
- Address any concerns or questions from users.
- Data Backup and Migration:
- Back up user data (documents, settings, profiles) to a secure location.
- Test the migration process on a small scale before rolling it out widely.
- Software Installation and Configuration:
- Install the necessary operating system and software on the target PCs.
- Configure network settings, printers, and other peripherals.
- Ensure proper licensing for all software.
- Testing and Quality Assurance:
- Test network connectivity, security settings, and user access.
- Address any issues promptly.
- Deployment and Post-Migration Support:
- Deploy the new PCs to end-users.
- Provide on-site or remote support during the transition.
- Documentation and Lessons Learned:
- Update documentation to reflect the changes (new system configurations, troubleshooting steps).
- Conduct a post-mortem meeting to discuss what went well and areas for improvement.
**Job Types**: Contract, Temporary
Pay: $23.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have a recent BGV (back ground check) and Drug Test ?
- Are you willing to under take a BGV/DT testing
**Education**:
- Associate (required)
**Experience**:
- Active Directory: 2 years (required)
- iOS: 1 year (required)
- Customer support: 2 years (required)
- Windows: 2 years (required)
- Technical support: 2 years (required)
- Desktop support: 2 years (required)
- ServiceNow: 2 years (required)
License/Certification:
- CompTIA A+ (required)
Ability to Relocate:
- Fort Atkinson, WI 53538: Relocate before starting work (required)
Work Location: In person
-
Desktop Support Technician 2
2 months ago
Fort Novosel, United States CDO Technologies Inc Full timeJob DescriptionJob DescriptionDesktop TechnicianAre you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best...
-
Desktop Support Technician
6 days ago
Fort Lauderdale, United States Polaris Pharmacy Services Full timeJob Details Job Location Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL Position Type Full Time Description WHO WE ARE Polaris Pharmacy Services is an industry leader in both the Long-Term Care and Post-Acute Care settings. Founded in 2015, we are locally and independently owned with pharmacies nationwide. We are proud to offer competitive...
-
FORT MYERS, FL
2 weeks ago
Fort Myers, United States Heunets Inc Full timeJob Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...
-
Desktop Support Technician
2 days ago
Fort Lauderdale, United States Polaris Pharmacy Services Full timeJob DetailsJob Location Polaris Pharmacy Services of Ft Lauderdale - Ft. Lauderdale, FL Position Type Full Time DescriptionWHO WE ARE Polaris Pharmacy Services is an industry leader in both the Long-Term Care and Post-Acute Care settings. Founded in 2015, we are locally and independently owned with pharmacies nationwide. We are proud to offer competitive...
-
Desktop Support Technician
4 days ago
Fort Washington, United States Leidos Full timeDescription NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in...
-
Desktop Support Technician
1 month ago
Fort Worth, United States eXcell Full timeeXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Our client is currently seeking a Desktop Support Technician to join their team onsite in Fort Worth, TX. This is a...
-
Desktop Support Lead
5 days ago
Fort Belvoir, United States Oneida Technical Solutions Full timeJob DescriptionJob DescriptionOneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher...
-
Desktop Services Technician
6 days ago
Fort Lauderdale, United States KEMET Full timeKEMET, a YAGEO company, is seeking a Desktop Services Technician in their Fort Lauderdale, Florida office. This role supports all users and visitors in the office for any IT related issues, tasks or requests (deskside support) in a corporate office environment. The Desktop Services Technician is responsible for the support, ongoing maintenance,...
-
Desktop Technician
3 days ago
Fort Lauderdale, United States AutoNation Headquarters Full timeOverview: Position Summary: The AutoNation HQ Desktop Support team provides world class service and desk side support to all internal corporate associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, and resolving these requests. Organizational...
-
Desktop Support Technician
6 days ago
Fort Worth, United States eTeam Full timePosition: Desktop Support Tech Location: Fort Worth, TX, 76131 Duration: 6 Month contract to hire on W2 Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Provide support to...
-
Desktop Support Technician
6 days ago
Fort Worth, United States eTeam Full timePosition: Desktop Support Tech Location: Fort Worth, TX, 76131 Duration: 6 Month contract to hire on W2 Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Provide support to...
-
Desktop Technician
7 days ago
Fort Lauderdale, United States AutoNation Full timeAutoNation Headquarters Position Summary: The AutoNation HQ Desktop Support team provides world class service and desk side support to all internal corporate associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, and resolving these requests....
-
Desktop Technician
5 days ago
Fort Lauderdale, United States AutoNation Full timeAutoNation Headquarters Position Summary: The AutoNation HQ Desktop Support team provides world class service and desk side support to all internal corporate associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, and resolving these requests....
-
Desktop Services Technician
5 days ago
Fort Lauderdale, United States KEMET Full timeKEMET, a YAGEO company, is seeking a Desktop Services Technician in their Fort Lauderdale, Florida office. This role supports all users and visitors in the office for any IT related issues, tasks or requests (deskside support) in a corporate office environment. The Desktop Services Technician is responsible for the support, ongoing maintenance,...
-
Desktop Support Technician_Ft. Worth_Night Shift
4 weeks ago
Fort Worth, United States Red Knight Solutions, LLC Full timeJob DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Fort Worth, TX.This is a long-term potential CTH opportunity. The pay will be $18.00(W2). The conversion is typically around 6 months.This position is part of a team of five technicians who cover the client's NOC 7x24x365. Each of the five...
-
Desktop Support Analyst
2 days ago
Fort, United States NTT DATA Full timeReq ID: 282795 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Analyst to join our team in fort washington, Pennsylvania (US-PA), United States (US). NTT DATA...
-
Desktop Virtualization Engineer
1 week ago
Fort Meade, United States Global Enterprise Services, LLC Full timeJob DescriptionJob DescriptionProgram Summary GES is seeking qualified candidates to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. The Desktop Virtualization Engineer will work with various Product Owners to deliver new cloud-based desktop virtualization...
-
Desktop Virtualization Engineer
2 months ago
Fort Meade, United States Global Enterprise Services, LLC Full timeJob DescriptionJob DescriptionProgram Summary GES is seeking qualified candidates to join our Defense Enclave Services (DES) team, who will support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. The Desktop Virtualization Engineer will work with various Product Owners to deliver new cloud-based desktop virtualization...
-
Computer Technician II
2 weeks ago
Fort Cavazos, United States Caelum Research Corporation Full timePosition Title: Computer Technician II (Maintenance) Security Clearance (Required): Secret (Deal Breaker) Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II) or A+, or Network+ (or equivalent DOD Directive 8570.1 IAT I) (Deal Breaker). Position Description:The Computer Technician II supports the OTC mission...
-
Desktop Support Specialist
5 days ago
Fort Belvoir, United States Oneida Technical Solutions Full timeJob DescriptionJob DescriptionOneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher...