Support Technician

4 weeks ago


Fort Worth, United States Insight Global Full time

Required Skills and Experience *

- 3+ years' experience with basic troubleshooting

- Some technical terminology knowledge (i.e. routers, single sign on, firewall, etc.)

- 3+ years of customer support experience

- Strong salesforce background and knowledge

- Strong, outgoing and positive personality


Nice to Have Skills and Experience

- Any certifications

- ServiceNow knowledge


Job Description *

A fortune 500 company in Fort Worth, Texas is looking for support technicians to assist with the support of a proprietary internal product. On a daily basis, the ideal candidate(s) will be working remotely to answer inbound calls from customers such as pharmacists, pharmacist technicians, etc. from large and small organizations to support their needs.



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