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New Home Consultant

4 months ago

West Hollywood, United States Lennar Homes Full time
Overview

***This position is located in Santa Clarita***

Welcome Home Build your career with Lennar:

As one of the nation’s largest builders, Lennar has built over one million new homes for families across America.  Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team.  Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. 

Lennar's Core Values:

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.

New Home Consultant Summary:

Primary focus is to administer and coordinate the new home purchase process and close of escrow with the ultimate goal of creating “tickled, delighted and happy” customers.


Responsibilities

  • Sell, process and close homes in accordance with company business plans with the final goal of creating a customer that is “tickled, delighted and happy”.
  • Within 30-days of employment, must complete the online, required Lennar Success University (LSU) Training Suites.
  • All New Home Consultants are required to participate in the division phone banks and events relative to their communities.
  • Adhere to the company’s selling philosophy when serving our home buying customers and realtor customers utilizing all selling and organizational tools provided. This also includes accompanying them through the Welcome Home Centers, undecorated models (which may be at various stages of construction), and/or available homesites.
  • Provide timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication. 
  • Travel throughout the local community in order to self-generate sales from realtor/co-broker businesses, referrals and self-prospecting.
  • Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics.
  • Monitor and record daily customer traffic utilizing company designated tracking tools.
  • Record data regularly and prepare periodic company reports in a timely manner.
  • Participate in the homeowner orientation(s) required by the division. Where appropriate, work with customers on their builder option purchases.
  • Participate in neighborhood promotions and marketing programs.
  • Communicate with the field team for proper maintenance of your Welcome Home Center and Models and secure daily.
  • Attend sales meetings to review neighborhood status and sales strategies.
  • Lead and/or assist in processing complete paperwork to result in escrows closing in a timely manner.
  • Perform all other duties as assigned.

Qualifications

  • One (1) year experience in the homebuilding industry
  • High school diploma or GED required, but will accept equivalent work experience
  • Valid California (CA) real estate license required
  • Valid driver’s license required
  • Maintain regular attendance and punctuality relative to daily work schedule is required
  • Knowledge of real estate law required
  • Knowledge of construction, mortgage, finance, and escrow processes a plus
  • Must have good communication skills and be organized and efficient
  • Positive attitude, self-motivated, resourceful, professional and capable of achieving weekly goals without extensive supervision
  • Must interact well with associates, customers, outside real estate agents and brokers
  • Keep Welcome Home Center open during posted hours
  • Follow directions from a supervisor
  • Understand and follow work rules and procedures
  • Ability to problem solve
  • Committed to self-development of sales and internet skills
  • Must be computer savvy with strong social media skills
  • Intermediate skills in Microsoft Office
  • Strong work ethic
  • Accept constructive feedback
  • Team player

Physical Requirments:

This is primarily an active position, involving office/phone work and walking in all weather conditions to homesites in the community.  Must have a valid state driver’s license in order to take customers throughout the neighborhood and community, visit realtor offices, and to various other meetings in the process of self-generating sales.  Finger dexterity is required to operate computer keyboard and telephone equipment.  Must be able to lift and carry supplies and materials up to 25 pounds.

FLSA Status: Non-exempt

Life at Lennar:

Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.

Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including:

  • Health Insurance - Medical, Dental & Vision
  • Vacation – up to 3 weeks of vacation per year upon hire
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Home Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyone’s Included Day
  • Student Debt Repayment Program
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

General Overview of Compensation:

We reasonably expect the base compensation offered for this position to range from $16/hr-$31/hr, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials, and operational considerations.

  • This position will be eligible for the described benefits listed in the above section.

This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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Type

Regular Full-Time