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Quality Specialist
4 months ago
Job Description:
The Role
Responsibilities include working with a variety of transactions and documentation; reviewing for accuracy and completion based on pre-written guidelines. This entry level role records the findings for analysis; documents and escalates questionable information while providing insight.
The Team
The FI Quality Solutions team supports our FI, NF and PI clients across the firm. We review operations processing through various transactions to ensure accuracy and completion of work according to predefined client expectations.\u00A0 We look to identify and analyze risk associated with client information by providing recommendations for continuous improvement.
\u00A0The Expertise You Have
- Bachelor s degree or equivalent qualification.
- 2 3 Years of Financial Services background is an added advantage.
- Works independently, with moderate supervision, on more complex issues with moderate support from lead.
- Strong interpersonal skills.
- The ability to adapt to a rapidly changing environment.
- The ability to take initiative and demonstrate creativity and innovation.
- The ability to identify, analyze and control risk.
The Skills You Bring
- You need to have excellent verbal and written communication skills along with strong attention to detail.
- Ability to effectively gather the necessary data/information in a timely manner.
- Experience in financial services or high volume transaction processing experience preferred.
The Value You Deliver
- Supports business in ensuring positive audit results.
- Responsible for identifying risks, (financial and regulatory) and taking steps to mitigate and escalate appropriately.
- Performing research on all processing irregularities and driving issues to resolution.
- Monitoring and controlling money movement in and out of Fidelity.
- Updating of plan specific procedures periodically and recommending continuous improvements to drive customer satisfaction.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
