Scheduling Coordinator

3 weeks ago


San Fernando, United States Omni Wound Physicians Full time

Position Summary:

The Scheduling Coordinator is responsible for setting up patient appointments, managing the provider's schedule, and informing participants of rescheduled or canceled visits in a timely manner.

Scheduling Coordinator Responsibilities:

  • Maintaining and updating Wound Ally with the highest level of accuracy to ensure patients are appropriately scheduled.
  • Maintaining and updating schedules, calendars, and agendas.
  • Verifying the availability of patients and providers.
  • Confirming appointments and obtaining patient's consents.
  • Sending out reminders of scheduled appointments.
  • Rescheduling of cancelled appointments in a timely manner.
  • Answering scheduling queries via email and phone.
  • Performing other administrative tasks when required.
  • Daily updates to the provider censuses
  • Ensuring coverage maps are updated appropriately.
  • Communicate with providers and staff either via chats, phone or email.
  • Assisting office staff with trouble shooting , and other platforms on their computer.
  • Review assigned provider notes for accuracy.
  • Provide shadowing dates, coverage map for new providers joining the practice.

Patient Care Coordinator & Scheduler Requirements:

  • A minimum of one year experience in a similar role.
  • Advanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
  • Strong critical thinking skills and the ability to solve scheduling challenges considering stringent deadlines.
  • Extensive experience with office software, including MS Word, Excel, and Dropbox would be an asset.
  • Excellent organizational, interpersonal, and communication skills

Job Type: Full-time


Pay: $19.00 - $22.00 per hour


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Medical scheduling: 1 year (Required)

Work Location: In person



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