Scheduler
3 weeks ago
Job Summary:
Performs data entry, queries, and reports in Microsoft Access, Railroad Commission On-Line Databases, and internal excel spreadsheets. Updates Customer Information System in SAP for meter transactions on customer accounts. Utilizes Work Manager and Mobile Data to release, schedule, and coordinate work orders to appropriate crews based on customer need by dates and crew availability. Communicates and coordinates between Construction Managers, Planners, Engineers, Construction Coordinators and the Crews to assure that work orders and design orders are scheduled to accommodate customer need by dates. Dispatch orders by means of routing and scheduling all work orders to Gas Troubleman via Mobile Data.
Tasks and Responsibilities
- Dispatches, schedules and routes multiple crew crafts using both Work Manager and Mobile Data. Utilizes maps, known work locations, and makes calls to technicians in order to route leak complaints.
- Obtains COSA and TxDOT permits and permit extensions for each work order as needed and handles all COSA backfill permit notifications.
- Schedules and updates as necessaryroutes for Gas Troublemen for the upcoming week according to who is scheduled off/on.
- Prepare monthly productivity reports with total order counts for the month, completed orders, and orders out of compliance for the different work areas.
- Monitors Gas Troublemen daily workload and redistributes work if necessary and reports out any concerns to Supervision.
- Orders traffic control barricades and traffic officers to job sites if required.
- Dispatches leak crews to Grade 1 leaks and 3rd party damage damages. Communicates with leak crews on work status and time of completion in order to route emergency leak work.
- Dispatches Gas Emergency orders efficiently to support efforts of achieving
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