ERP Business Systems Analyst

1 month ago


Bedford Park, United States EDI Staffing Full time

This position is responsible for managing and maintaining the corporate-wide ERP system (Syteline v9). Provide technical support, resolve issues, and lead software improvements. Preferred candidate will have experience with Cloud Suite Industrial (CSI), Syteline, or other Infor/ERP products.

RESPONSIBILITIES:

  • Analyze and document organizational processes and procedures.
  • Create and maintain process maps and documentation for reference and training.
  • Assist with ERP implementation at additional sites as needed.
  • Produce documentation, charts, SOPs, and other visual aids for training and transitions.
  • Respond to help desk inquiries related to Syteline and troubleshoot issues.
  • Manage user permissions and form access within the ERP system.
  • Create reports, business intelligence tools, internal dashboards, and SQL.

EXPERIENCE:
  • 5+ years of IT experience with a focus on ERP systems
  • Experience in supporting Syteline/Info ERP systems and products (Cloudsuite Industrial CSI preferred)
  • Strong technical record-keeping abilities.
  • Ability to think strategically and focus on details.
  • Skillful in prioritizing and managing multiple tasks and projects in a dynamic environment.
  • Excellent verbal and written communication skills, capable of conveying complex issues clearly to diverse audiences.
  • Ability to work independently and collaboratively as part of a team.
  • Strong reporting and analytical skills
  • Willingness to travel as needed (minimal travel required).
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