Level 1 Help Desk Technician
2 months ago
We are seeking an IT professional who provides remote technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ticket system. It is the responsibility of the help desk tech to answer the phone on shift and introduce yourself and ask for the end users’ information. The Help desk technician will then create the ticket and begin troubleshooting and resolving the issue reported. The other responsibility of the help desk technician is to watch the service board for any newly submitted tickets and respond to those tickets accordingly. All work should be documented in our ticket system so when shifts are switched, we can make smooth handoffs to other members of the team.
**** This is a fully remote position****
**** Candidate must be able to work 2 nd and 3 rd Shift (5PM-1AM CST/1AM-8:30AM CST) independently ******
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Help Desk Technician
2 months ago
Atlanta, United States Aldridge Connors Full timeAldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional...
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Help Desk Rep
1 week ago
Atlanta, United States CS Pro Full timeHelp Desk RepresentativeAlpharetta, GASchedule: Flex from Mon-Sat 7a-10p Job DescriptionPosition Summary: As an Inbound Support Agent, you will be responsible for managing inbound calls from customers using established company systems, processes, and procedures. Your primary focus will be on ensuring accuracy in all customer interactions while meeting both...
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Help Desk Support Specialist
1 week ago
Atlanta, United States Apollo ITS Full timeTitle: Help Desk Support Specialist Location: Atlanta, GA Duration: 12+ Months Type: Contract Job Description: Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests using ServiceNow. User Interaction: Provide daily assistance to walk-in users and remote users, helping them assess and resolve their IT issues. ...
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Help Desk Analyst
1 month ago
atlanta, United States InTown Suites Full timeInTown Suites is one of America’s largest wholly-owned economy extended stay hotel brands with 196 properties in 22 states. Since 1989, this extended stay brand has experienced high occupancy rates, leading to sustained growth and stability for its employees, even during economic downturns. InTown and Uptown Suites are proud to provide our employees with a...
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Help Desk Analyst
2 months ago
Atlanta, United States InTown Suites Full timeInTown Suites is one of America’s largest wholly-owned economy extended stay hotel brands with 196 properties in 22 states. Since 1989, this extended stay brand has experienced high occupancy rates, leading to sustained growth and stability for its employees, even during economic downturns. InTown and Uptown Suites are proud to provide our employees with a...
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Help Desk Support Specialist 1
2 months ago
Atlanta, United States Lorven Technologies Full timeRole - GTRI Help Desk Support Specialist (Windows) Location: 430 10th Street- Atlanta, GA 30318 Job Summary Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments....
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Level 2 IT Support Technician
1 week ago
Atlanta, United States The LaSalle Group Full timeLaSalle Network is currently partnering with a client that specializes in managed IT Services and is looking for an experienced Level 2 Support Technician to join their team long term. This person will have the responsibility of developing standard operating procedures for the Level 2 Help Desk Team. This role requires its candidates to have a minimum of 5-7...
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Help Desk Analyst II
2 weeks ago
Atlanta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Help Desk Analyst II to join our team in the Real Estate & Property industry in Atlanta, Georgia. This role involves providing high levels of customer service and technology support to all associates within the organization. The Help Desk Analyst II will act as a key resource for onboarding and offboarding...
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Help Desk Analyst
2 months ago
Atlanta, United States Uptown Full timePosition Summary: The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-related hardware and software. I. Position Responsibilities: Essential Support all...
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Help Desk Support Specialist
4 weeks ago
Atlanta, Georgia, United States Uptown Full timeJob Summary:Uptown is currently seeking a skilled Help Desk Analyst to support our IT operations. As a key member of our team, you will provide top-notch technical assistance to our users, ensuring they receive the help they need to stay productive and efficient. Key Responsibilities:• Provide exceptional technical support to users through our HelpDesk...
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Help Desk Analyst II
1 month ago
Atlanta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering an exciting opportunity for a Help Desk Analyst II in Atlanta, Georgia. This role is primarily focused on providing first-line technical support for both Mac and PC users in a dynamic environment. You will be tasked with managing and troubleshooting various technical issues, optimizing our Google Cloud...
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Help Desk Analyst
2 weeks ago
Atlanta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Help Desk Analyst to join our team in Atlanta, Georgia. You will primarily be tasked with Windows desktop and line of business application support for our clients. Additionally, you will handle Microsoft Office application configuration, particularly for Office 365 including Outlook and...
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GA DHS Help Desk Analyst SHINES
4 months ago
Atlanta, United States Nitelines USA, Inc Full timeThe Georgia Department of Human Services (DHS), Office of Information Technology is seeking candidates for the temporary contractor position of GA SHINES Help Desk Analyst in Atlanta, Georgia. PAYRATE: $28.67 hour HYBRID POSITION MUST BE LOCATED ATLANTA _ JOB DESCRIPTION:_ _ Qualifications and Education Requirements• Bachelor’s degree in related field...
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Jr. Salesforce Administrator
4 weeks ago
Atlanta, United States Armavel, LLC Part timeJob DescriptionJob DescriptionArmavel is seeking a Salesforce Administrators to support a high-profile software development project in support of a large federal agency. This Salesforce Administrator will have responsibilities that include managing security, troubleshooting, and end-user support. This position will offer direct exposure to a key federal...
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Front Desk Manager
2 months ago
Atlanta, United States Marriott Full timeJob Number 24164950 Job Category Rooms & Guest Services Operations Location The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of...
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Service Desk Specialist
1 month ago
atlanta, United States Insight Global Full timeTitle: Service Desk SpecialistDuration: 12 month contract, possible perm conversion Location: Hybrid in Atlanta, GA 30339. Onsite for training first month, then on rotation to come onsite for 1 week every 4 weeks. Pay: $25-$28/hourDay-to-Day:A financial institution in the Atlanta area is seeking a Service Desk Specialist to join their team. The Service Desk...
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Service Desk Specialist
2 months ago
Atlanta, United States Insight Global Full timeTitle: Service Desk SpecialistDuration: 12 month contract, possible perm conversion Location: Hybrid in Atlanta, GA 30339. Onsite for training first month, then on rotation to come onsite for 1 week every 4 weeks. Pay: $25-$28/hourDay-to-Day:A financial institution in the Atlanta area is seeking a Service Desk Specialist to join their team. The Service Desk...
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Automotive Mechanic/Technician
6 months ago
Atlanta, United States Group 1 Automotive Full timeCONSIDER YOUR CAREER WITH US! MARKET LEADING PAY, PLUS BONUSES World Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We are growing and looking for Experienced Automotive Mechanics/Technicians to work with our High Volume Toyota Dealership! Our Service Technicians should be passionate...
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Front Desk Manager
2 months ago
Atlanta, United States Marriott International Inc Full timeJob DescriptionJOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...
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Service Desk Technician
2 months ago
Atlanta, United States Pathstone Full timeCompany Description: Pathstone is a dynamic, rapidly growing, partner-owned wealth management firm that serves ultra-high net worth families, single family offices, and foundations and endowments. Our comprehensive range of services and deep expertise goes far beyond investment advice. We provide tax planning and compliance, insurance and risk management,...