Level 2 Technician

1 month ago

Chandler, United States eXcell Full time

Take your career to the next level with eXcell. We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.
 
We are currently in search of a Level 2 Technician to join us in a corporate environment located onsite in Chandler, AZ with one of our largest and most well-known customers. This role will have frequent interaction with clients in person and also via phone, email and IM.

Duties and Responsibilities:

  • Performing inter department deliveries using company van

  • Picking up surplus equipment from users

  • Preparing old equipment for re-dispositioning and e-waste handling

  • Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment

  • Ensuring all client inventory assets are stored and distributed in a clean and professional manner

  • Sending emails to clients for asset collection 

  • Pulling new orders that come in on Service manager (ticketing system)

  • Updating the client ticketing system and database

  • Scrapping e-waste 

  • Testing and cleaning laptops 

  • Taking out trash / metal bins

  • May assist with asset inventory audits

  • Managing inventory counts and updating the peripheral tool daily

  • Load balancing equipment to different Client and non-Client sites

 
Skills and Qualifications:

  • Minimum 1+ years of technical experience desired

  • Must be able to lift up to 35 lbs. solo

  • Must have valid DL to drive company van

  • Previous shipping experience is preferred

  • Steel toed shoes are required for safety areas 

  • May be required to walk / sit / stand / crawl / kneel for extended periods

  • Must have excellent customer service skills and excellent written / verbal communication skills 

  • Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily)

  • Technical certifications a plus

 
 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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