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Field Service Site Specialist

3 months ago

Fremont, United States EDI Staffing Full time
Qualifications:
BS/BA, preferably chemical engineering, chemistry, related fields, or equivalent
industry experience.
5 years business experience with significant experience in a
sales/service function required, preferably at a customer location.
Must have a strong work ethic and excellent customer relationship skills
Strong communication
skills both internally and externally
Must have strong problem resolution and
technical leadership skills
Strong PC capability
Strong knowledge of phosphate
coatings, adhesives, and sealants.

Responsibilities:
Manage the Site/Service functions supporting a Major Automotive OEM.
Responsible for working with automotive pretreatment system, sealer and
underbody applications, and additional process areas
Includes: performing daily
tests and quality audits to ensure processes are within specifications
Recording
results and providing reports to customer management and staff
Must
communicate effectively with plant personnel at all levels
Develop effective
account management and service sales support strategies to cultivate new business opportunities
Provide an outstanding customer
service and support commitment
Develop, manage, and apply organizational
resources to provide excellent customer and technical support
Ensure the rapid
resolution of problems and provide technical and product management support
across multiple technology platforms
Maintain high standards and professional
image of the company
Place orders, track shipments, monitor inventory.