Field Service Site Specialist in Fremont
2 weeks ago
Location: Fremont, CA
Duration: Long term Contract
Qualifications:
- BS/BA, preferably chemical engineering, chemistry, related fields, or equivalent industry experience.
- 5 years business experience with significant experience in a sales/service function required, preferably at a customer location.
- Strong work ethic and excellent customer relationship skills.
- Strong communication skills both internally and externally.
- Strong problem resolution and technical leadership skills.
- Strong PC capability.
- Strong knowledge of phosphate coatings, adhesives, and sealants.
Responsibilities:
- Manage the Site/Service functions supporting a Major Automotive OEM.
- Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas.
- Perform daily tests and quality audits to ensure processes are within specifications.
- Recording results and providing reports to customer management and staff.
- Communicate effectively with plant personnel at all levels.
- Develop effective account management and service sales support strategies to cultivate new business opportunities.
- Provide an outstanding customer service and support commitment.
- Develop, manage, and apply organizational resources to provide excellent customer and technical support.
- Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
- Maintain high standards and professional image of the company.
- Place orders, track shipments, monitor inventory.
Skills:
- Sealer or underbody or Manufacturing
- Sales and service and customer and orders and product and shipment or Inventory
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