Field Service Technician

3 days ago


Fremont, Nebraska, United States Tennant Full time
About Tennant Company

Tennant Company is a globally recognized leader in the cleaning equipment industry, with over $1B in revenue. For 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. Our commitment to stewardship and creating a cleaner, safer, and healthier world drives our mission.

Job Summary

We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing Tennant products at customer sites. This is a unique opportunity to work with a variety of equipment and develop your mechanical repair skills.

Key Responsibilities
  • Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems, and combustion engine problems on customer-owned Tennant products and similar competitor models.
  • Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
  • Collaborate with internal partners, such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and meet Tennant Company driving policy requirements.
  • Minimum of 3 years of experience in troubleshooting and repairing combustions engines, mechanical and electrical systems, and using hand and power shop tools, equipment, and diagnostic devices.
Preferred Qualifications
  • Vocational schooling in automotive/diesel/electrical.
  • Previous experience and knowledge of working on mobile equipment and directly with customers.
Physical Requirements
  • Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
  • Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
  • Driving a van to and from customer sites daily, including frequent driving time of 2+ hours daily.
Tennant Company Offers
  • Competitive Salary.
  • Performance-based incentives structure.
  • Excellent benefits package (eligible on 1st day of employment).
  • Company Service Vehicle.
  • Cell phone and Tablet.
  • Uniforms.
  • Specialty Tools.
  • Comprehensive training program including ride-along, virtual, and factory-based training.
  • Monday-Friday schedule; work-life balance.

We are an equal opportunity employer and welcome applications from diverse candidates. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information, marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.



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