Benefits & LOA Coordinator

3 weeks ago


Secaucus, United States The Children's Place Full time

Job Summary:

The Benefits Coordinator will be responsible for the daily administration of employee benefits programs, including Disability and FMLA claims management, ensuring accuracy in record-keeping, and providing excellent customer service to employees regarding their benefits inquiries. This role requires a strong attention to detail, excellent communication skills, and the ability to handle confidential information with discretion.

Responsibilities:

Key Accountabilities:

  • Manage all employee leaves i.e. FMLA, PFML, STD, LTD, and Workers’ Compensation for compliance with company policy and applicable laws
  • Assist with the administration of various employee benefit programs, such as group health, flexible spending accounts, dental and vision, disability and life insurance, 401(k) and RRSP
  • Process benefit plan enrollments, including changes, open enrollment, plan documents, and plan regulatory guidelines in accordance with Company policies
  • Audit vendor bills; reconcile HRIS and other reports to monthly billing to ensure accurate payment and enrollment; prepare invoices and present bills for timely payment
  • Review and resolve daily integration errors
  • Research and respond to employee questions regarding all aspects of benefits and act as a liaison between employee and insurance carriers/third party benefits administrator to ensure timely resolution of issues
  • Conduct comprehensive benefits orientation for new hires
  • Ensuring compliance with State and Federal laws including ERISA, COBRA, HIPAA, DOL, and other applicable regulations
  • Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans during peak periods and open enrollment
  • Performs other related duties as assigned

Education and Experience:

  • Associate’s or Bachelor’s degree
  • 2+ years of experience in benefits administration or in a related field
  • Experience with HRIS systems. Workday experience preferred.

Skills and Behaviors:

  • Experience with Microsoft Office Suite, specifically Excel
  • Excellent verbal and written communication skills
  • Attention to detail, strong organizational skills, and ability to work in a fast-paced environment
  • Ability to work independently under general direction
  • Ability to organize, prioritize, and perform multiple tasks to complete job function in an orderly, efficient manner



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