IT Support Specialist

4 weeks ago


Washington, United States Addison Group Full time

Your main responsibility will be to troubleshoot IT help desk calls, assisting users with application, equipment, and technical issues to ensure their satisfaction. You'll also play a key role in maintaining our organization's networks, operating systems, and hardware platforms.


Here's what you'll do:

  • Provide friendly and timely support to users, managing tasks through our Help Desk ticket system.
  • Help install and educate users on personal computer hardware and software.
  • Assist in maintaining backups and documentation of hardware and software inventories.
  • Collaborate with team members to deploy new technology solutions efficiently.
  • Support telecommunications and contribute to reducing risks from computer viruses.
  • Participate in training and development activities to enhance your skills.
  • Unbox, asset management (recording serial numbers, labeling), imaging them, running through check list, manual installations and package installations.


We're looking for someone who:

  • Has knowledge of desktop computers and various vendor devices.
  • Understands PC hardware and operating systems like Windows XP and Server 2003.
  • Is familiar with LAN/WAN communications and protocols.
  • Possesses excellent interpersonal and organizational skills.
  • Can work well under pressure and independently manage projects.
  • Is eager to learn and grow in the field of information technology.


Requirements:

  • Bachelor’s Degree in computer systems preferred, or five years of relevant experience in IT support.
  • Experience with Microsoft Desktop Applications
  • Experience with IT Asset Management
  • Strong experience imaging new workstations
  • CompTIA A+ Certification



  • Washington, United States Gridiron IT Full time

    Gridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance.Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis,...


  • Washington, United States Gridiron IT Full time

    Gridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance. Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis,...


  • Washington, United States 1872 Consulting Full time

    IT Technical Support Specialist Washington D.C. (100% onsite given onsite support) 10:00am-6:00pm Monday-Friday Summary The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical...


  • Washington, United States MEDSTAR HEALTH Full time

    Performs a variety of tasks for the departments within support services including, but not limited to transporting patients and items, delivering linen, food, equipment and medical supplies, receiving medical supplies and/or equipment, patient room cleaning, trash and soiled linen pick-up, assisting in maintaining all areas of the Food Service department in...


  • Washington, United States Offices, Boards and Divisions Full time

    Summary This position is located in the Civil Rights Division's (Division), Administrative Management Section (ADM). As a Litigation Support Specialist, you will be an expert in Electronic Discovery and litigation support activities and manages the litigation technology and support components associated with one or more complex and highly technical...


  • Washington, United States Department of State - Agency Wide Full time

    Summary This position is located in the Executive Office, Bureau of Cyberspace and Digital Policy (CDP). You will serve as a Support Services Specialist, responsible for managing general services areas for the bureau including providing office services analysis, procurement, contract administration, property management, space management and...


  • Washington, Washington, D.C., United States L.S. Caldwell & Associates Full time

    L. S. Caldwell & Associates, Inc. (LSC), is a full-service Contracting and Employment and Community Awareness Participation Compliance firm in Washington, DC. We are seeking a full-time Compliance Project Support Specialist to join our team.The Compliance Project Support Specialist (PS) will be responsible for monitoring and reporting of employment goals for...


  • Washington, United States Georgia IT Inc Full time

    Senior Quality Assurance Specialist Location: Washington, DC (Hybrid) Duration: 2-5 Years Contract Rate: DOEUS Citizens Only-Clearance need JD: The Senior Quality Assurance Specialist designs, develops, tests, documents, and supports web interfaces using primarily active pages, Visual Basic, and Relational Database technology. Primarily responsible for:...


  • Washington, United States Georgia IT Inc Full time

    Senior Quality Assurance Specialist Location: Washington, DC (Hybrid) Duration: 2-5 Years Contract Rate: DOEUS Citizens Only-Clearance need JD: The Senior Quality Assurance Specialist designs, develops, tests, documents, and supports web interfaces using primarily active pages, Visual Basic, and Relational Database technology. Primarily responsible for:...


  • Washington, United States Howard University Full time

    The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. BASIC FUNCTIONThe Peer Support Specialist provides a unique role in providing supportive services, health, and...


  • Washington, United States Dynamis Full time

    Dynamis is seeking an Operations Support Specialist to support the National Nuclear Security Administration's (NNSA) operational and technical support services of the Office of Defense Nuclear Security (NA-70). This position will either support the Washington, DC or Germantown, MD onsite office. DOE Top Secret, DOE Q or DoD Top Secret clearance is required...


  • Washington, United States Dynamis, Inc. Full time

    Job DescriptionJob DescriptionDynamis is seeking an Operations Support Specialist to support the National Nuclear Security Administration's (NNSA) operational and technical support services of the Office of Defense Nuclear Security (NA-70). This position will either support the Washington, DC or Germantown, MD onsite office.DOE Top Secret, DOE Q or DoD...


  • Washington, United States Howard University Full time

    The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. BASIC FUNCTION The Peer Support Specialist provides a unique role in providing supportive services, health, and...


  • Washington, United States Sensory Interactive Inc Full time

    Job DescriptionJob DescriptionWe are seeking an entry-level (zero years to 6 years maximum) Technology Support Specialist/IT Support Specialist, who is enthusiastic about helping others and being a part of a dynamic team providing quality support to our end users.Qualifications:· Bachelor's degree in Information Technology, Information Systems, Computer...


  • Washington, United States The Ark of DC Full time

    Job DescriptionJob DescriptionSalary: The ARK of DC empowers people living with mental health and co-occurring substance use disorders to live, work, and integrate successfully into the community. We envision that each person we serve will have a meaningful life of their choosing. We offer years of evidence-based treatment experience to our consumers and...


  • Washington, United States Community Bridges, INC Full time

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental...

  • IT Specialist

    8 hours ago


    Washington, United States Environmental Protection Agency Full time

    The Office of Information Technology (OIT) provides the OIG with a wide range of products and services in the areas of application development, infrastructure services, technical support, web development and information security. OIT oversees and manages both the IT security and records management programs. Additionally, OIT performs all information...


  • Washington, United States Dynamis, Inc. Full time

    Job DescriptionJob DescriptionDynamis is seeking a Counterintelligence Support Specialist to support an onsite government client located in Washington, DC. This position requires an active Top Secret clearance with SCI eligibility and is fully onsite in Washington, DC.Responsibilities:Process personal and official foreign travel reporting submitted by...


  • Washington, United States ARL Incorporated Full time

    **Job Summary** The Administrative Support Specialist will provide administrative support to the division’s contracting activity. **Essential Functions** - Obtain program office approval of potential submissions for future years prior to submission in APFS - Submission of APFS records for all new requirements as soon as they are identified - Amend APFS...


  • Washington, United States Data Republic, Inc. Full time

    Project Support Specialist - Labor Services Description The Project Support Specialist supports the entire team across multiple buildings in a one-block radius, primarily by performing labor requests but also by rotating between labor, mailroom, conference room, and reception area tasks, if and when necessary. The Project Support Specialist responds to labor...