Field Service Engineer

3 weeks ago


Los Angeles, United States The Fountain Group Full time

Pay: $41.54/HR


Length – 6 month Temp to Perm


Job Description:


This position is part of the Service Organization located in Los Angeles, CA and will be fully remote. Our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team and responsible for ensuring optimal performance of medical/hospital equipment.


Responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being.


In this role, you will have the opportunity to: Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of medical equipment, including providing excellent and efficient service to customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals. Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers. The essential requirements of the job include: Associate degree or equivalent military experience 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.


Qualifications:

Hold a current valid driver's license and good driving record over the last three.

  • Bachelors, Associates or equivalent experience.


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