IT Field Service Technician
1 month ago
United Dedicated Break Fix at LAX Airport in Los Angeles, CA working Friday-Tuesday, 9am
- 6pm.
Special Requirements (Security Clearance): TSA // Essential Position Requirements: Airport
The Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.
**General responsibilities**:
- 40-hrs/week (on-call nights/weekends required).
- Must be able to work overtime when required (limited OT with Manager approval beforehand).
- Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
- Must have valid driver's license and reliable transportation.
- Provide quality customer and relations through use of customer management skills and other D1Employees.
- Diagnose machine performance problem.
- Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
- Troubleshoot and installing in LAN-WAN environments
- Provide some desk side technical support for hardware and software
- Perform analysis to effectively identify potential problems to eliminate problems in the future
- Maintain requisite technical competence to support the hardware and software
- Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
- Taking appropriate actions to mitigate or eliminate hardware/software problems
- Perform applicable preventative maintenance, per OEM specifications
Skills/Experience:
**Required Skills**:
- A+, Vehicle
- Standby and travel (if needed).
- Tech must have valid driver's license and reliable transportation.
**Required Education**:
- High school/College/Military/Tech School/IT course.
**Required Years of Experience**:
- 2 years technician
**Job Type**: Contract
Pay: $25.00 - $26.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
**Experience**:
- Field service: 1 year (preferred)
- network: 1 year (preferred)
- servers: 1 year (preferred)
- LAN-WAN: 1 year (preferred)
- Printers: 1 year (preferred)
License/Certification:
- Driver's License (preferred)
Willingness to travel:
- 100% (preferred)
Work Location: In person
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