Jr. Systems Administrator/Helpdesk
4 weeks ago
Reporting to the Director of Information Technology, provide technical support to enhance Mater Dei's educational technology program for students and staff.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Offer software and hardware assistance to staff
- Conduct setups, installations, and configurations
- Assist in maintaining the network
- Diagnose and resolve technical issues
- Aid in instructional material usage
- Collaborate on hardware and software setups
- Manage user access and network configurations
- Support extracurricular activities and community programs
- Maintain workspace cleanliness
- Evaluate and recommend hardware/software purchases
- Perform PC/Mac/Google/Android/Chrome operations
- Repair and configure network equipment
- Maintain accurate records
- Follow instructions and establish cooperative relationships
- Plan and execute tasks within deadlines
- Ensure ethical data handling practices
- Provide on-site assistance and maintenance
- Support multimedia systems as needed
- Experience utilizing JAMF to manage Apple devices
ABILITY TO:
- Troubleshoot and repair computer systems
- Develop and update maintenance records
- Work independently and communicate effectively
- Prioritize tasks and respond to emergencies promptly
QUALIFICATIONS:
- Bachelor’s Degree in Computer Science or related field preferred
- Technical school graduation or equivalent experience
- Three years of Service Technician experience
- Experience with Microsoft/Apple products
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