Jr. Systems Administrator/Helpdesk
3 weeks ago
Job Title: Jr. Systems Administrator/Helpdesk
Location: Mater Dei Catholic High School, Chula Vista, CA
Position Type: Full-time
Hourly: ($23.50 - $25.50) Negotiable
Reports To: Director of Information Technology
Position Overview:
We are currently seeking an experienced Jr. Systems Administrator/Helpdesk to join our team. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to delivering high-quality service to our staff members. As a Jr. Systems Administrator/Helpdesk, you will play a crucial role in maintaining our hardware and software systems, providing technical assistance to employees, and contributing to the overall efficiency of our IT infrastructure.
Responsibilities:
• Offering software and hardware assistance to staff members.
• Conducting setups, installations, and configurations of various IT equipment.
• Assisting in the maintenance of our network infrastructure.
• Diagnosing and resolving technical issues promptly and effectively.
• Collaborating with team members on hardware and software setups for different departments.
• Managing user access and network configurations securely.
• Supporting extracurricular activities and community programs that require IT assistance.
• Maintaining cleanliness and organization in the workspace to ensure a safe and productive environment.
• Evaluating and recommending hardware and software purchases based on organizational needs.
• Performing operations on PC, Mac, Google, Android, and Chrome platforms.
• Repairing and configuring network equipment as required.
• Maintaining accurate records of all service activities to track progress and ensure accountability.
• Following instructions and establishing cooperative relationships with team members to achieve common goals.
• Planning and executing tasks within specified deadlines to meet organizational objectives.
• Ensuring ethical data handling practices and maintaining confidentiality at all times.
• Providing on-site assistance and maintenance as necessary to address IT issues promptly.
• Supporting multimedia systems when needed to facilitate presentations and events.
• Utilizing JAMF to manage Apple devices efficiently.
Skills and Qualifications:
• Graduation from a technical school or equivalent experience.
• Proficiency with Microsoft and Apple products.
• Ability to troubleshoot and repair computer systems efficiently.
• Strong communication skills and the ability to work well both independently and within a team.
• Excellent organizational and time management skills to prioritize tasks effectively and respond promptly to emergencies.
• Dedication to maintaining accurate maintenance records and upholding ethical data handling practices.
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