Desktop Support Specialist

2 weeks ago


Cambridge, United States HCLTech Full time

Skills/Knowledge Required:

  • 5-7 years Win7 and Win10 operating systems knowledge
  • Ability to perform logical OSI layer troubleshooting to determine root cause of errors
  • Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks
  • Subnetting and basic network security
  • Familiarity with ServiceNow ticketing system and reporting metrics
  • Experience developing and deploying attended/unattended imaging/OS installation and virtual backups
  • SCCM software deployment & management tool
  • Remote desktop / remote support software experience for technical troubleshooting
  • Microsoft Office 2016 and O365
  • Microsoft Teams/web conferencing services
  • Data storage, migration, and archiving best practices


Functional Knowledge Required:

  • Bachelors of Science in Computer Science, Life Science or equivalent industry experience
  • CompTIA A+, N+ or S+ optimal
  • 5+ years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systems
  • AWS S3 storage and Virtual Workspace experience, a plus
  • Experience with scientific instrumentation


  • Cambridge, Massachusetts, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our employees, ensuring that they have the tools and resources they need to succeed.Key ResponsibilitiesProvide technical support to employees via...

  • Desktop Support

    2 days ago


    Cambridge, United States TEKsystems Full time

    *Description* * Provide exceptional customer service at employees' desks, in the labs, and remotely over the phone using remote desktop tools. * Assist employees with installation, configuration, and troubleshooting of computer hardware - laptops, desktops, peripherals, printers. * Install and support desktop software for corporate laptops and lab computers....


  • Cambridge, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Desktop Support Analyst in the technology industry, based in Cambridge, Massachusetts. The Desktop Support Analyst will be responsible for providing technical support and assistance to users, maintaining IT systems, and troubleshooting a variety of technical...


  • cambridge, United States HCLTech Full time

    Skills/Knowledge Required:5-7 years Win7 and Win10 operating systems knowledgeAbility to perform logical OSI layer troubleshooting to determine root cause of errors Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networksSubnetting and basic network securityFamiliarity with ServiceNow ticketing system and reporting metricsExperience developing and...


  • cambridge, United States HCLTech Full time

    Skills/Knowledge Required:5-7 years Win7 and Win10 operating systems knowledgeAbility to perform logical OSI layer troubleshooting to determine root cause of errors Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networksSubnetting and basic network securityFamiliarity with ServiceNow ticketing system and reporting metricsExperience developing and...


  • Cambridge, MA, United States HCLTech Full time

    Skills/Knowledge Required:5-7 years Win7 and Win10 operating systems knowledgeAbility to perform logical OSI layer troubleshooting to determine root cause of errors Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networksSubnetting and basic network securityFamiliarity with ServiceNow ticketing system and reporting metricsExperience developing and...

  • IT Support Specialist

    4 weeks ago


    Cambridge, Massachusetts, United States RELX Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at RELX. As a key member of our Technology department, you will be responsible for providing technical support and troubleshooting for our IT infrastructure.Key ResponsibilitiesResolving end-user desktop computer issues, including hardware and software troubleshooting and...

  • IT Support Specialist

    4 weeks ago


    Cambridge, Massachusetts, United States SMMA Full time

    Job OverviewSMMA is seeking a highly motivated and detail-oriented IT Support Specialist to join our Information Technology team. As a key member of our team, you will be responsible for providing end-user support to a staff of around 200 Architects, Engineers, System Planners, and Interior Designers at two office locations.Key Responsibilities:Acting as the...


  • Cambridge, Massachusetts, United States RELX Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at RELX. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our products and services.ResponsibilitiesMonitor, support, troubleshoot, and resolve...


  • Cambridge, Massachusetts, United States Harvard University Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Harvard University. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our community by collaborating with faculty, researchers, and staff to enhance productivity, efficiency, and streamline business processes...


  • Cambridge, Massachusetts, United States Nationwide IT Services Full time

    Job Title: Multimedia Support SpecialistAbout the Role:We are seeking a highly skilled Multimedia Support Specialist to join our team at Nationwide IT Services. As a Multimedia Support Specialist, you will provide technical support for our conference rooms, ensuring that all audiovisual equipment is functioning properly and that our clients receive...


  • Cambridge, Massachusetts, United States Leona Odemena Full time

    Job OverviewWe are seeking a Medical Support Specialist to join our team at Leona Odemena. This role will provide administrative and medical support to ensure the efficient operation of the medical office.About the RoleProvide support to the doctor and patients through various tasks related to patient care management, organization, and communication.Ensure...


  • Cambridge, Massachusetts, United States TEKsystems Full time

    Facilities Support Specialist Job Description**Company Overview**TEKsystems is a leading provider of technology staffing and services, dedicated to helping businesses succeed in the ever-evolving digital landscape. With a rich history of innovation and a commitment to excellence, we strive to provide our clients with the best talent and solutions to drive...

  • IT Support Specialist

    4 weeks ago


    Cambridge, Massachusetts, United States SMMA Full time

    We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at SMMA. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff of 200 Architects, Engineers, System Planners, and Interior Designers.Key Responsibilities:Acting as the first point of contact for...


  • Cambridge, Massachusetts, United States BCforward Full time

    Job Title: Field Support SpecialistBCforward is seeking a highly motivated Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for the management of the process and completion of the requested services for installation, moves, adds, changes, and de-installation of devices in the customer environment.Key...


  • Cambridge, Massachusetts, United States DS Smith Full time

    Job Summary:DS Smith is seeking a Production Support Specialist to join our team in Cambridge, MD. The successful candidate will assist machine operators with the quality production of all products, ensuring compliance with GMPs, Site Security, and Food Packaging Defense requirements.Key Responsibilities:Assist machine operators with setup and operation of...


  • Cambridge, Massachusetts, United States The Hollister Group Full time

    Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at The Hollister Group. The ideal candidate will have experience in an office environment and be proficient in Microsoft Office and FileMaker Pro.Key Responsibilities:Prepare presentations, including editing, proofreading,...


  • Cambridge, Massachusetts, United States RELX Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our systems and equipment are running smoothly.Key Responsibilities:Monitor and troubleshoot technical issues with...


  • Cambridge, Massachusetts, United States 777World LLC Full time

    777World LLC is a dynamic and fast-paced organization seeking an organized and detail-oriented individual to serve as an Administrative Support Specialist. This role presents an exceptional opportunity to work closely with senior executives, gain valuable experience in a professional environment, and develop skills that will benefit your future career.About...


  • Cambridge, Minnesota, United States Sevita Full time

    At Sevita, we provide innovative, quality services and individualized supports that lead to growth and independence for adults, children, and their families with complex needs.As a Medical Support Specialist, you will provide support and assistance with daily activities such as meal preparation and planning, and personal cares.You will also facilitate...