Current jobs related to Desktop Support Specialist - Cambridge - HCLTech


  • cambridge, United States HCLTech Full time

    Skills/Knowledge Required:5-7 years Win7 and Win10 operating systems knowledgeAbility to perform logical OSI layer troubleshooting to determine root cause of errors Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networksSubnetting and basic network securityFamiliarity with ServiceNow ticketing system and reporting metricsExperience developing and...


  • cambridge, United States HCLTech Full time

    Skills/Knowledge Required:5-7 years Win7 and Win10 operating systems knowledgeAbility to perform logical OSI layer troubleshooting to determine root cause of errors Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networksSubnetting and basic network securityFamiliarity with ServiceNow ticketing system and reporting metricsExperience developing and...


  • Cambridge, Massachusetts, United States SAIC Full time

    Job OverviewSaic is a leading technology integrator, offering high-end solutions in systems engineering and integration, enterprise IT, cyber, software, advanced analytics, and training. We are seeking a skilled Technical Support Specialist to join our team.Job Description:We offer a competitive salary of $80,000 per year, plus benefits and opportunities for...


  • Cambridge, Massachusetts, United States TrnDigital Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team in Cambridge, MA and Bedford, MA. This is a full-time, on-site role that requires excellent customer service and technical skills.Key ResponsibilitiesTechnical Support and Troubleshooting:Serve as the first point of contact for end-users seeking technical assistanceDiagnose...

  • IT Support Specialist

    2 weeks ago


    Cambridge, Massachusetts, United States Diverse Lynx Full time

    We are seeking a highly skilled IT Support Specialist to join our team at Diverse Lynx LLC in Cambridge, MA. As a key member of our infrastructure team, you will be responsible for providing top-notch technical support and maintenance services for our laboratory computers and equipment.Job DescriptionPharma Lab Benchtop Support - End user computing (EUC) -...


  • Cambridge, Massachusetts, United States Peak Support LLC Full time

    About the RoleWe are looking for a seasoned Customer Service Representative to join our Peak Support team. As a bilingual support specialist, you will be responsible for providing top-notch service to our clients and customers.Your primary goal will be to deliver exceptional customer experiences through active listening, empathy, and effective...


  • Cambridge, United States Ehub Global Inc Full time

    Title: Help Desk TechnicianHours: Normal Business Hours, 100% OnsiteCambridge, MA 5 days per week Job Description: Aid in migration of laptops from Windows 10 to Windows 11Physical technical support of hardware onsiteTroubleshoot issues with employee hardware as needed.Additional responsibilities as needed Requirements:Previous experience working with...


  • Cambridge, United States ACL Digital Full time

    3 months, Contract to hireJob Description:• Demonstrates initiative and possesses strong time management skills• Efficiently manages ticket queues while providing support to onsite staff• Proficient in administrating and maintaining Windows Server 2016 and above• Possesses a high level of knowledge in supporting and managing desktop operating systems...


  • Cambridge, United States ACL Digital Full time

    3 months, Contract to hireJob Description:• Demonstrates initiative and possesses strong time management skills• Efficiently manages ticket queues while providing support to onsite staff• Proficient in administrating and maintaining Windows Server 2016 and above• Possesses a high level of knowledge in supporting and managing desktop operating systems...


  • Cambridge, Massachusetts, United States CMIT Solutions of Boston|Cambridge Full time

    Job SummaryThe Service Desk Analyst will be responsible for providing technical support to end-users, participating in the efforts of our technical team, and guiding the efforts of our business as we grow and expand our services. The ideal candidate will have strong analytical and problem-solving skills, excellent interpersonal and communication skills, and...


  • Cambridge, Massachusetts, United States One Medical Full time

    Job OverviewWe are seeking a highly skilled and compassionate Clinical Support Specialist to join our team at One Medical in Cambridge, Massachusetts. This is a full-time role with an estimated annual salary of $48,400 based on 40 hours per week.As a Clinical Support Specialist, you will provide exceptional patient care and support services, including...


  • Cambridge, Massachusetts, United States One Medical Full time

    Job OverviewWe are seeking a Medical Support Specialist to join our team at One Medical in Cambridge, Massachusetts.As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support services. You will be responsible for assisting patients with various tasks, including venipuncture, specimen collection, and...


  • Cambridge, Massachusetts, United States Peak Support LLC Full time

    Job OverviewWe are seeking a highly skilled Multilingual Customer Service Specialist to join our dynamic team at Peak Support LLC. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both English and Spanish.The ideal candidate will have excellent verbal communication skills, active...


  • Cambridge, Massachusetts, United States Peak Support LLC Full time

    Job OverviewPeak Support LLC is seeking a skilled Capacity Planning Specialist to join our team in the Philippines. This role plays a critical part in ensuring efficient resource allocation across all company projects.Estimated Salary: $50,000 - $70,000 per yearKey ResponsibilitiesDevelop and implement tailored business models for diverse clients to meet...


  • Cambridge, Ohio, United States BrightSpring Health Services Full time

    At ResCare Community Living, we are committed to providing exceptional support services to individuals with intellectual and developmental disabilities. We are seeking a compassionate and dedicated Caregiving Support Specialist to join our team!The ideal candidate will have a strong passion for helping others and possess excellent communication skills. As a...


  • Cambridge, Massachusetts, United States Massachusetts Institute of Technology Full time

    We are seeking an experienced Administrative Support Specialist to join our team at the Massachusetts Institute of Technology's Schwarzman College of Computing (SCC). As an Administrative Support Specialist, you will provide critical support to the Office of the Dean, ensuring the smooth operation of various programs and projects.Job OverviewIn this role,...


  • Cambridge, Ohio, United States BrightSpring Health Services Full time

    At ResCare Community Living, we are dedicated to providing exceptional care and support to individuals with intellectual and developmental disabilities. We are seeking compassionate and dependable Caregiver Support Specialists to join our team.About the RoleAs a Caregiver Support Specialist, you will be responsible for providing direct care to our clients in...


  • Cambridge, Massachusetts, United States TEKsystems Full time

    Job Summary:We are seeking a skilled Operational Support Specialist to join our team at TEKsystems in Cambridge, MA.This role is an excellent opportunity for a motivated professional to provide support to the Facilities Services team and contribute to the smooth operation of our facility.


  • Cambridge, Massachusetts, United States Experis Full time

    Job SummaryWe are seeking an experienced Executive Support Specialist to join our team at Experis. This is a key role that requires excellent organizational, communication, and technical skills.


  • Cambridge, Massachusetts, United States Hertz Full time

    We are seeking highly motivated individuals to join our team as Automotive Support Specialists at Hertz Local Edition.As an Automotive Support Specialist, you will be responsible for assisting with customer pick-up and delivery, cleaning the interior and exterior of vehicles, checking and filling necessary fluids under the hood, refueling the vehicles, and...

Desktop Support Specialist

2 months ago


Cambridge, United States HCLTech Full time

Skills/Knowledge Required:

  • 5-7 years Win7 and Win10 operating systems knowledge
  • Ability to perform logical OSI layer troubleshooting to determine root cause of errors
  • Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks
  • Subnetting and basic network security
  • Familiarity with ServiceNow ticketing system and reporting metrics
  • Experience developing and deploying attended/unattended imaging/OS installation and virtual backups
  • SCCM software deployment & management tool
  • Remote desktop / remote support software experience for technical troubleshooting
  • Microsoft Office 2016 and O365
  • Microsoft Teams/web conferencing services
  • Data storage, migration, and archiving best practices


Functional Knowledge Required:

  • Bachelors of Science in Computer Science, Life Science or equivalent industry experience
  • CompTIA A+, N+ or S+ optimal
  • 5+ years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systems
  • AWS S3 storage and Virtual Workspace experience, a plus
  • Experience with scientific instrumentation