Implementation Coordinator
1 month ago
is seeking to hire a Implementation Coordinator for our client in Nashville, TN
Benefits Available
Weekly Pay
$45.00/Hour
Shift Details: 8:00AM - 4:00PM
DESCRIPTION:
What are must-have desired traits/experiences that the Manager would most like to see?
Flexibility to travel
Clinical Consultant should have experience with case management technology
Organized, collaborative, ability to communicate effectively
The Hospital Case Management Implementation Coordinator (IC) will ensure the hospital case management technology is effectively integrated into hospital operations, enhancing patient care, streamlining workflows, and improving overall efficiency
This role will regularly engage with clinical staff as a subject matter expert to ensure they have appropriate access and proficient in using the software system's functionality
This role is a workflow and system expert who will support the facility/market during the implementation and go-live periods
This position requires a detailed understanding of the system functionality and familiarity with facility case management clinical workflow
This team member will be responsible for ensuring completion of pre-go live tasks, coordinating implementation initiatives at the facility, and supporting training and troubleshooting pre and post go-live
The implementation coordinator will be called upon to support other planning and implementation tasks as needed to support the overall program goals
This role should expect to travel to multiple HCA facilities, with the majority of their time spent in patient care units.
Apply knowledge of software and workflow during go-live and implementation independently and without direct supervision.
Provide support to Case Management Staff, Preceptors, and the Case Management Director, ensuring they have appropriate access and can demonstrate efficient use of the software.
Perform initial troubleshooting during go-live and ensure system stability, serving as the point of contact for all associated software issues.
Promptly escalate any access or software issues to avoid delays in colleagues' ability to access and work in the system
Ensure a standardized and consistent approach relating to education delivery
Participate in communication among all team members to ensure a comprehensive understanding of needs, expectations, and requirements.
Evaluate the effectiveness of the implementation strategy and propose modifications of materials as needed.
Participate in initial kickoff and work in close coordination with corporate, division, and facility leadership.
Assess the lessons learned from each phase of implementation and integrate these insights into subsequent phases.
Organize and support onboarding of new resources and team members during the implementation period.
Coordinate with the Implementation team to ensure all facility case management staff and shifts have necessary go-live support.
Perform other duties as assigned
Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.”
Education & Experience:
Associate Degree
Preferred
Medical knowledge and terminology
Preferred
Knowledgeable on healthcare systems (Example: Meditech, Cerner, Epic, etc.)
Preferred
Knowledge, Skills, Abilities, Behaviors:
Ability to Establish and maintain collaborative and effective working relationships.
Ability to communicate effectively in oral, written, and electronic formats.
Organizational and time management skills
Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills.
Demonstrates an ability to perform specific competencies as identified.
Ability to be self-motivated, goal-directed, and dependable.
Demonstrates computer and typing skills.
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