Front Desk Receptionist
3 weeks ago
About Heartwell Cardiology
Heartwell Cardiology is a state of the art leading cardiology clinic dedicated to providing comprehensive, compassionate, and cutting-edge cardiovascular care. Our team of experienced cardiologists, nurses, and support staff is committed to delivering exceptional patient outcomes and fostering a positive and collaborative work environment.
Role Description
We are seeking a highly skilled and motivated Front Desk Receptionist to join our dynamic cardiology team. As the Front Desk Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support. The ideal candidate will have a friendly demeanor, be adept at utilizing technology, and have previous experience with Athena software preferred. You will be working under the supervision of Dr.Raghav Sharma, he holds 8 board certifications, and is fond of teaching and educating medical trainees and APP’s.
Job Title: Front Desk Receptionist - Cardiology
Location: 1035 N Orlando Ave, Suite 205. Winter Park, Florida. 32789
Position Type: Full-Time
Responsibilities:
- Greet and assist patients and visitors with a warm and professional demeanor
- Manage patient check-in and check-out processes efficiently
- Schedule appointments and coordinate with medical staff to ensure smooth patient flow
- Answer phone calls, address inquiries, and direct calls to the appropriate department
- Verify and update patient information in the electronic health records system (Athena)
- Process insurance information and assist with billing inquiries
- Maintain a clean and organized front desk area
- Collect co-payments, explain insurance verification, deductible breakdown, etc.
- Check prior-authorizations for patients
Qualifications:
- High school diploma or equivalent
- Previous experience as a front desk receptionist, preferably in a medical setting
- Proficiency with Athena software is highly preferred
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Comfortable using various office equipment and technology
- Ability to handle sensitive information with confidentiality
- Must know how to use AthenaOne EHR system and have experience using this software.
- Able to work independently with strong customer service communicational skills.
Benefits:
- Competitive salary
- Comprehensive health and dental benefits
- Retirement savings plan
- Continuing education opportunities
- Professional development support
- Positive and collaborative work culture
Interested candidates are invited to submit their resume.
Only selected candidates will be contacted for an interview.
Heartwell Cardiology is an equal opportunity employer. We encourage applications from
candidates of all backgrounds and experiences.
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