Medical Front Desk Receptionist
4 weeks ago
** Medical Front Desk Receptionist**
** Associated Urological Specialists**
** Orland Park, IL**
** **OVERVIEW:** The Medical Front Desk Receptionist is responsible for basic clerical tasks such as answering the phones, greeting patients and visitors, scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, check-in and check-out, collecting co-payments, deductibles, and any other patient owed account balance, filing and medical records. The Front Desk Receptionists must ensure that all procedures, from pulling correct patient files to charting insurance information, are closely followed so that the medical team can concentrate on the well-being of the patients. Front Desk Receptionists must interact smoothly with back office personnel and helps in the back-office area, if needed. **ACCOUNTABILITIES/NATURE AND SCOPE:** The Medical Front Desk Receptionist will have the following accountabilities (but are not limited to): 1. Welcomes and greets all patients and visitors, in person or over the phone 2. Answers the phone while maintaining a polite, consistent phone manner using the following proper telephone etiquette: a. Being an active listener focusing on the speaker and the issue being discussed, trying not to interrupt, being aware of non-verbal communication, avoiding talking to someone else b. Having good phone manners by answering quickly (at least by the third ring), speaking slowly and clearly, and asking permission before placing a caller on hold c. Maintain confidentiality by being cautious about the information given over the phone keeping in mind that other people may hear your conversation d. Considering the following: Always thank the caller for calling Never hang up first When taking messages, be as detailed as possible Staying calm and polite even when a patient/visitor is rude to you 3. Responsible for keeping the area clean and organized 4. Registers new patient and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards) 5. Collecting patient past due balances 6. Scanning incoming faxes 7. Generate batch transmittal reports for each day 8. Facilitates the patient flow by notifying the provider or other medical staff of the patients arrival, being aware of delays, and communicating with patients and clinical staff 9. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner 10. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment 11. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. 12. Ensures proper hand off of responsibilities once their task is completed 13. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts 14. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. 15. Consistently demonstrates good use of time and resources. 16. Adherence to HR & Corporate policies and procedures. 17. Ensuring that all medical records are accurate and complete within the SBU for all patients. 18. Ensuring compliance of healthcare regulations, medical laws and high ethical standards. 19. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. 20. Performs other position related duties as assigned **EDUCATION & CERTIFICATION:** A minimum of High School Diploma or General Education (GED). Graduate from a vocational or technical school preferred. Proficiency must be attained via on-the-job training and orientation. Certification in Front Office Administration, preferred. **QUALIFICATIONS, SKILLS AND ABILITIES:** The Front Desk Receptionist must have a minimum of 1-3 years experience in a in a physician office setting preferably within the urology specialty. Customer service skills experience is a must. Excellent oral and written communication skills. Proficient interpersonal relations skills. Must have strong computer skills to handle clerical tasks, including working with office and EMR systems. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding a plus. **COMPUTER SKILLS:** To perform this job successfully, an individual should have the knowledge of: Internet Software; Word Processing Software (Microsoft Word); Electronic Mail Software (Microsoft Outlook); Electronic Health Records (EMR Software); Practice Management Software (AllScripts)**
-
Medical Front Desk Receptionist
2 weeks ago
Orland Park, United States Associated Urological Specialists Full timeOVERVIEW:TheMedical Front Desk Receptionist is responsible for basic clerical tasks such asanswering the phones, greeting patients and visitors, scheduling appointmentsin a professional and timely manner. They are responsible for moving thepatients through the intake and checkout process including patientregistration, check-in and check-out, collecting...
-
Medical Front Desk Receptionist
6 days ago
Orland Park, United States Associated Urological Specialists LLC Full timeOVERVIEW: TheMedical Front Desk Receptionist is responsible for basic clerical tasks such asanswering the phones, greeting patients and visitors, scheduling appointmentsin a professional and timely manner. They are responsible for moving thepatients through the intake and checkout process including patientregistration, check-in and check-out, collecting...
-
Front Desk Medical Receptionist
1 month ago
Melrose Park, United States ANTHONY J MARTINO SC Full timeJob DescriptionJob DescriptionAs a Front Desk Medical Receptionist, you will perform routine administrative duties. Oversees front desk. Skills: Must speak Spanish fluently in order to be considered for this position. Experience: in a medical office setting 1 year or more preferred. Must be able to multi- task, strong high energy spirit and compassionate...
-
Front Desk Receptionist
4 days ago
Deer Park, United States South Shore Medical Care PC Full timeJob DescriptionJob DescriptionWe are a busy Family Medicine practice looking to hire a new Front Desk Receptionist. The Front Desk Receptionist will be responsible for answering phones, scheduling appointments, scanning in documents, etc. High attention to detail is needed for this position. You will also communicate with patients, doctors, and insurance...
-
Medical Office Front Desk Receptionist
4 weeks ago
Tinley Park, United States Primus Ortho Full timeJob Title: Full-Time Front Desk/Receptionist (Orthopedics) Essential Tasks and Activities: - _Patient Interaction:_ Greet all patients and handle phone calls with a positive attitude, ensuring excellent customer service. - _Administrative Duties:_ Register patients, schedule appointments electronically, and answer telephones, relaying messages as needed. -...
-
Front Desk Receptionist
4 days ago
Winter Park, United States Sterling Medical Group Full timeExcellent opportunity for experienced Front Desk Receptionist. Strong communication, multi-tasking, self-motivated and computer skills required. Personality must be patient focused and team oriented. Busy environment with steady work flow. Medical field experience required and Chiropractic is a plus!Benefits available after 60 days.Duties include but are not...
-
Medical Office Front Desk Receptionist
1 month ago
Tinley Park, United States Primus Ortho Full timeJob DescriptionJob DescriptionSalary: Job Title: Full-Time Front Desk/Receptionist (Orthopedics)The Full-Time Front Desk/Receptionist at Chicago Center for Sports Medicine & Orthopedic Surgery (CSO) is a pivotal role responsible for ensuring a seamless and positive experience for our patients. As the face of our practice, the ideal candidate is outgoing,...
-
Front Desk Receptionist
3 weeks ago
Winter Park, United States Sterling Medical Group Full timeJob DescriptionJob DescriptionExcellent opportunity for experienced Front Desk Receptionist. Strong communication, multi-tasking, self-motivated and computer skills required. Personality must be patient focused and team oriented. Busy environment with steady work flow. Medical field experience required and Chiropractic is a plus!Benefits available after 60...
-
Medical Front Desk Receptionist
3 weeks ago
Winter Park, United States Institute Of Aesthetic Surgery PA Full timeJob DescriptionJob DescriptionPlastic Surgery Practice seeking a Full-time, Front Desk Receptionist to work in our Winter Park location.Duties include: Checking patients in and out, scheduling appointments, answering phone calls, entering patient demographics, up-selling Services and Products, etc...Strong Customer Service experience is a must. Must have...
-
Front Desk Receptionist
1 day ago
Bethel Park, United States Vision Source Full timeJob DescriptionJob DescriptionJoin Our Visionary Team as a Front Desk Receptionist at Advanced Vision Care! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Advanced Vision Care is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Bethel Park, PA! What We...
-
Front Desk Receptionist
5 days ago
Cedar Park, United States Cedar Park Regional Medical Center Full timeAt Cedar Park Regional Medical Center, we foster a culture of compassion, excellence, and community. We believe in going above and beyond to deliver healthcare services to our patients and make a positive impact in the lives of our community members. Receptionist, Clinic, Front Desk, Ob/Gyn, Healthcare, Patient
-
Front Desk Receptionist
4 weeks ago
Cedar Park, United States Cedar Park Regional Medical Center Full timeAt Cedar Park Regional Medical Center, we foster a culture of compassion, excellence, and community. We believe in going above and beyond to deliver healthcare services to our patients and make a positive impact in the lives of our community members. As a member of our team, you'll experience a supportive and inclusive work environment, where collaboration...
-
Hotel Front Desk Receptionist
2 days ago
Schiller Park, IL, United States Ohare Inn & Suites Full timeFront Desk Receptionist Hotel
-
Bilingual Front Desk Receptionist/Office Support
4 weeks ago
Monterey Park, United States iCare Medical Group Full time $18 - $21Job Summary:We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor.The ideal candidate should be fluent in Mandarin and/or Cantonese, possess excellent communication skills, and be adept at multitasking in a fast-paced environment.If you are a team...
-
Bilingual Front Desk Receptionist/Office Support
4 weeks ago
Monterey Park, United States iCare Medical Group Full timeJob Summary:We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor.The ideal candidate should be fluent in Mandarin and/or Cantonese, possess excellent communication skills, and be adept at multitasking in a fast-paced environment.If you are a team...
-
Front Desk Receptionist
4 weeks ago
Buena Park, United States Lobel Financial Corporation Full timeJob DescriptionJob DescriptionFront Desk Receptionists answer and route phone calls, and at times they do clerical work to assist other departments. It's important to have a very positive and helpful attitude to all customers and dealerships who call into the Company. You pride yourself on excellent customer service.There is room for advancement. Many...
-
Medical Receptionist Medical Assistant
4 weeks ago
Oak Park, United States Peter Grant, MD, LTD Full timeJob DescriptionJob DescriptionAbout usPeter Grant MD is seeking a detail-oriented, self-starter with customer service experience to join our team as a medical receptionist. We have been serving the Western Suburbs/Chicago area for 20 years. Join us and enjoy serving our patients.Requirements:Minimum of 1 year experience as a Medical Receptionist preferred,...
-
Medical Receptionist
3 weeks ago
Saint Louis Park, United States Regions Hospital Full timePark Nicollet is looking to hire a Medical Receptionist to join our Travel Medicine team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. This position may be responsible for Call Center and/or Front Desk duties. Call Center staff are primarily...
-
Medical Receptionist/Front Office Assistant
3 days ago
Pinellas Park, United States Humanitary Medical Center Inc Full timeJob DescriptionJob DescriptionHumanitary Medical Center is looking for an experienced and friendly Bilingual (Spanish / English) Medical Receptionist/Front Office Assistant that can work in a fast-paced environment. If you enjoy helping others and you have a welcoming demeanor, this may be a great opportunity for you.Job duties: The following duties are...
-
Medical Receptionist
3 days ago
Evergreen Park, United States ABACUS DERMATOLOGY MANAGE Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Receptionist to join our team! Front Desk Receptionist are an important member of our team and assure that patients have a positive, caring, and professional experience during their office visit. Our Front Desk will be working alongside our patients, medical assistants, and providers for all their...