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Remote Quality Assurance Manager 29745
4 months ago
We are committed to creating the most respected expert technology solutions and recruitment company bar none, by treating our people better than any other business. We will be your dedicated career coach; giving you honest advice, helping you find the best opportunities and much more.
This Contract Role as an Onsite/Remote External Supply Solutions Quality Assurance Manager in Mason, OH will be Contract Manufactures (CM) product release and consumer complaint management with specific responsibilities of reviewing CM production documentations and performing product releases and providing CM oversight to ensure timely completion of consumer complaint investigations. quality and compliant execution following applicable regulations and policies & SOPs. Will be onsite for the initial onsite training, the rest can be remote afterwards.
Responsibilities:
- Responsible for acting as the single point of contact for business or function for Global Business
- Development activities, including strategic influence for business development.
- Establishes and maintains business relationships with internal and external customers.
- Ensures the business needs of the customers are satisfied.
- Ensures that initiatives are met in a timely manner and within a prescribed budget.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Performs a variety of tasks such as providing key support for managing relationships with customers and/or third-party vendors and resolving customer issues.
- May also be responsible for maintaining accurate customer records+M16:M17 and collecting, tracking, and reporting data on key metrics related to the account/client.
- Successful candidates can turn raw data into actionable conclusions.
- Use analytical tools and integrating various data systems to develop new insights and provides input into retailer category strategy. Is the point of brand and category expertise with our customers - serving as a trusted business advisor.
- Contributes by innovating new solutions to complex business challenges while owning and managing significant customer accounts
Requirements:
- Expert QA capability of highly regulated businesses and analyzing/interpreting Board of Health guidelines, understanding best practices at Contract
- Manufacturers, and principles for applying these requirements.
- With the urgent business needs, the successful individual should have previous work experience n health care industry across multiple regulatory categories and with previous work experience in PHC.
- Working knowledge of digital platforms used for CM production (e.g., Enovia, Veeva)
- Background in Enovia and Veeva.
- Working knowledge of policies, SOPs, and CM product release & consumer complaint work processes.
- Communication Skills, Detail Oriented, Familiarity with GMP & Regulations, Ability to Learn
- Software and Programs Quickly.
Benefits:
Solving IT is pleased to offer a rich benefit plan to our W2 employees. We offer five health plan options and a PPO dental plan through Blue Cross Blue Shield, Term Life/AD&D Insurance, and 401(k) Savings Plan. Solving IT subsidizes the health and dental premium for the employee.
As you continue to develop your skills and experience, Solving IT will work with your changing preferences to match you with rewarding projects. Our unrivaled reputation for quality is demonstrated through our Inavero Best of Staffing award that was won due to the feedback from our own clients and candidates. We also love to socialize and have fun so we have regularly scheduled parties and events for you to unwind and network with fellow consultants.
Whether you are searching for your next challenge or just looking to stay on top of market trends, Solving IT is committed to help position you appropriately. By leveraging the latest market and compensation data available, you can rest assured that you are getting more than just an informed opinion. You are getting the Solving IT Experience.
