Application Support Analyst
5 days ago
•**Only qualified Application Support Senior Analyst located in the NYC, NY area will be considered due to the position requiring a Hybrid presence***
The FIS GMI product is a comprehensive, multi-currency, multi-asset class platform designed to support the middle and back-office operations of financial institutions, including banks, hedge funds, asset managers, and trading firms. It provides integrated processing, accounting, and reporting capabilities across a range of financial instruments, including equities, fixed income, foreign exchange, derivatives, and commodities.
The role requires good analytical and troubleshooting skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required.
Qualifications:
Excellent problem-solving skills and the ability to troubleshoot complex technical issues Experience in Production support or software development for 5-8 years, preferably in fintech industry Experience in ITIL would be beneficial Experience in a demanding environment, working to strict deadlines Experience in a service-based environment would be beneficial Experience in analyzing and solving problems GMI, AS/400 and System 36/RPGLE. Strong SQL knowledge and query writing ITRS, ServiceNow Nice to have: Python, Perl, and or Scripting skillsAdditional Requirements:
Ability to communicate well at all levels Strong organizational skills Self-motivating Ability to work in a team environment Ability to learn new skills quickly with little supervision Possess strong communication skills, in both verbal and written format Well organized and able to multi-task Planning, delegation, multi-tasking, and prioritization skills Team-oriented with a collegial approach to addressing challenges Will be a highly motivated, strong performer with a proven ability to manage remote vendor teams to full effectiveness Willingness and proactivity to take ownership of issues and see them through to resolution Desire, and proven ability, to constantly improve technical environments and platforms Must have strong attention to detail and not be willing to settle for a job half done Be flexible to react to situations within the production support environmentKey Responsibilities:
Providing technical support to the GMI users, including troubleshooting issues, answering questions, and resolving problems Configuring and maintaining the GMI system, including testing and implementing system changes and updates Collaborating with other teams and departments, such as development, testing, and project management, to ensure effective system operation and support Monitoring system performance and identifying opportunities for improvement or optimization Developing and maintaining system documentation, including procedures and user guides Participating in system testing, validation, and implementation projects Providing training and support to GMI users, including new employee onboarding and ongoing training and development Provide technical solutions and liaise with the Operations business during critical production outages while managing the remediation tasks following these outages to avoid repeat failures Work with the Development and Release teams to ensure robust software implementations Create innovative solutions and proactive approaches to optimizing processes Effectively communicate issues and status updates with business users, second level support, and development teams- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
-
Application Support Analyst
5 days ago
New York, United States Harrington Starr Full timeApplication Support Analyst New York $150,000Harrington Starr is currently working with a leading broker based in New York to help them secure an application support analyst. This is a very exciting opportunity that will allow the successful candidate to provide support for all trading and back-office platforms offered by my client to both internal and...
-
Senior Application Support Analyst
5 days ago
New York, United States DS Technologies Inc Full timeJob DescriptionJob DescriptionAbout US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation,...
-
Application Support Analyst
4 weeks ago
New York, United States Mitchell Martin Inc. Full timeFulltime Role: Application Support AnalystIndustry: Legal/ LawfirmSalary: $100k- $130k/yr base on experienceLocation: NYCRemote opportunity ( onsite 2-3x/Month)Qualifications:Proficient in Office 365 and managing Windows 10/11.Experience with Server OS 2019/2016 is a plus.Strong knowledge of legal/business apps like iManage, Litera, Adobe Acrobat DC, Chrome,...
-
Application Support Analyst
1 month ago
New York, United States Mitchell Martin Inc. Full timeFulltime Role: Application Support AnalystIndustry: Legal/ LawfirmSalary: $100k- $130k/yr base on experienceLocation: NYCRemote opportunity ( onsite 2-3x/Month)Qualifications:Proficient in Office 365 and managing Windows 10/11.Experience with Server OS 2019/2016 is a plus.Strong knowledge of legal/business apps like iManage, Litera, Adobe Acrobat DC, Chrome,...
-
Application Support Analyst
4 days ago
New York, United States Rose International Full timeDate Posted: 09/10/2024Hiring Organization: Rose InternationalPosition Number: 470845Job Title: Application Support AnalystJob Location: Ny, NY, USA, 10001Work Model: HybridShift: Onsite 3 days a weekEmployment Type: TemporaryEstimated Duration (In months): 13Min Hourly Rate($): 70.00Max Hourly Rate($): 80.00Must Have Skills/Attributes: Application Support,...
-
Application Support Analyst
2 weeks ago
New York County, New York, United States Metropolitan Jewish Health System Full timePosition Overview:The ongoing challenges in providing accessible healthcare are creating new avenues for growth. At Metropolitan Jewish Health System, our Medicare and Medicaid managed care health plans exemplify our commitment to expanding services tailored to the needs of our patients and members. These premium healthcare plans are crafted to empower...
-
Investment Application Support Analyst
7 days ago
New York, New York, United States Insight Investment Full timeDivision OverviewOur Technology division provides the tools and services to enable our Investment teams to deliver innovative, high-quality, secure, cost-effective, and scalable solutions and services to our clients. Most of the applications are built in-house, allowing for quick adaptation to business needs and differentiation in the industry. The team...
-
Trading Application Support Analyst
3 months ago
New York, United States Insight Investment Full timeDivision Description: Technology provides the tools and services to enable our Investment teams to deliver innovative, high quality, secure, cost effective and scalable solutions and services to our clients. Most of the applications are built in-house allowing adaption quickly to business needs and to differentiate our capabilities in the industry. The...
-
Application Support Analyst
4 weeks ago
New York, New York, United States Marex Spectron International Full timeDiversified. Resilient. Dynamic.Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions...
-
Software Application Support Analyst
2 weeks ago
New York, New York, United States Municipal Credit Union Full timePosition OverviewAbout Municipal Credit Union:At Municipal Credit Union, we are dedicated to fostering a vibrant culture that inspires a motivated team to achieve exceptional results for our members. With over a century of service, MCU offers accessible financial solutions to a diverse membership exceeding 500,000 individuals. We uphold the credit union...
-
EMR Applications Support Analyst
7 days ago
New York, United States Child Mind Institute Full timeJob DescriptionJob DescriptionSummary: The Child Mind Institute is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. Our teams work every day to deliver the highest standards of care, advance the science of the developing brain and empower parents,...
-
EMR Applications Support Analyst
2 weeks ago
New York, United States Child Mind Institute Full time $90,825 - $115,000Job DescriptionJob DescriptionSummary: The Child Mind Institute is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. Our teams work every day to deliver the highest standards of care, advance the science of the developing brain and empower parents,...
-
Application Support Analyst
2 weeks ago
New York, United States Marex, Inc. Full timeDiversified. Resilient. Dynamic.Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions...
-
Application Support Specialist
2 days ago
New York, United States Harrington Starr Full timeApplication Support Analyst - New York - $150,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Support function based in New York.They are looking for a support professional with good business and technical knowledge to immerse themselves into...
-
Application Support Specialist
4 days ago
New York, United States Harrington Starr Full timeApplication Support Analyst - New York - $150,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Support function based in New York.They are looking for a support professional with good business and technical knowledge to immerse themselves into...
-
Application Support Analyst
2 weeks ago
New York, United States The Ladders Full timeDiversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment...
-
Application Support Analyst
4 weeks ago
New York, United States Marex Spectron International Full timeDiversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment...
-
Application Support Specialist
3 weeks ago
New York, United States CDW Full timeWe have an immediate consulting need for an experienced Application Support Analyst. Client is seeking our assistance in analyzing the performance of their trading applications on laptops. Over the past 18 months, they have noticed a gradual decline in performance, and they would like to understand the underlying causes. They plan to use performance...
-
Application Support Specialist
3 weeks ago
New York, United States CDW Full timeWe have an immediate consulting need for an experienced Application Support Analyst. Client is seeking our assistance in analyzing the performance of their trading applications on laptops. Over the past 18 months, they have noticed a gradual decline in performance, and they would like to understand the underlying causes. They plan to use performance...
-
Senior Application Support Analyst
4 days ago
New York, New York, United States Simple Solutions Full timeJob Title: Application Support Senior Analyst-HYBRIDLocation: Remote (3 days onsite - Hybrid)Duration: 12 monthsAbout the Role:The FIS GMI product is a comprehensive, multi-currency, multi-asset class platform designed to support the middle and back-office operations of financial institutions, including banks, hedge funds, asset managers, and trading firms....