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Customer Service Representative/Eligibility Specialist

3 months ago

Cheyenne, United States Automated Health Systems Full time

Automated Health Systems has full-time Eligibility Specialist positions available on-site in Cheyenne, WY office.

In this role, you will be responsible for providing education, assistance, and eligibility services to Wyoming Medicaid customers. You will be responsible for providing support to ensure that callers understand the application process and documentation required. This will involve interviews and eligibility assistance, either in person or over the phone.

Benefits:

  • Health/Dental/Vision insurance/401(k)/Vacation/Holidays/PTO/Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities


Requirements:

  • High School Diploma;
  • Two years' Customer Service experience;
  • Excellent communication skills (verbal and written);

Preferred Qualifications:

  • 2 years' phone-based customer service;
  • Previous eligibility experience;
  • Associates Degree/Bachelors in related field
  • Bilingual language skills.



To be successful in this role you must:

  • Be a team player;
  • Customer focused with a passion for helping people;
  • Have a strong work ethic with a desire to succeed.

Available shifts from 7:00 AM to 6:00 PM, Monday through Friday

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"