Administrative Assistant

3 weeks ago

Phoenix, United States Russell Tobin & Associates Full time



What are we looking for in our Administrative Assistant?

Russell Tobin's client, a local and nonprofit health insurance company, is looking for an Administrative Assistant in Phoenix, AZ

 

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Employment Type: Contract/Onsite

Location: Phoenix, AZ

Pay rate: $17-$20/hr, DOE

Working hours: 20-30 hrs/wk

Responsibilities:

  • Performs various and multi-functional clerical and administrative tasks with an emphasis on excellence, privacy, quality, compliance and versatility.
  • Provides general guidance and assistance to the customer via telephone, written communication and/or in person.
  • Perform office operations including filing, organizing, copying, scanning, answering phones, and distributing materials.
  • Organize, file, compile and distribute correspondence and other documents alphabetically, numerically, or by other prescribed method.
  • Consult and coordinate with others to generate, assemble, and update correspondence, departmental files, systems, manuals, logs, materials and or packets.
  • Provide general guidance and assistance to internal and external customer inquiries via telephone, written communication and/or in person.
  • Assist departmental staff, as assigned, with clerical and administrative tasks and projects.
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
  • Demonstrate and maintain current working knowledge of the required Client’s systems, procedures, forms and manuals.

Requirements:

  • 1 year(s) of experience in an office or clerical field
  • High-School Diploma or GED in general field of study
  • Intermediate skill in in use of office equipment, including copiers, fax machines, scanner and telephones
  • Type > 35 words per minute with 5% error rate or less
  • Basic skill in word processing, spreadsheet, and database software
  • Intermediate PC proficiency
  • Maintain confidentiality and privacy
  • Manage a large and diverse administrative workload under limited time constraints
  • Capable of basic investigative and analytical research
  • Navigate, gather, input and maintain data records in multiple system applications
  • Follow and accept instruction and direction in a rapidly changing, fast paced environment Establish and maintain working relationships in a collaborative team environment 

Nice to have:

  • Knowledge of medical, pharmaceutical, and other health services, practices, and terminology Knowledge of a wide range of matters pertaining to the organization's services and operations
  • 1 year(s) of experience in health insurance, medical office, or other health related field
  • 1 year(s) of experience in a sales or marketing field
  • Associate's degree in general field of study

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

#CB

Rate/Salary: $17-$20/hr, DOE

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