Senior Operations Manager

5 days ago


Joliet, United States CTDI Full time

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.


This independent manager will be responsible for staff productivity, including training and instructing on department processes, motivating, and counseling as needed. In many cases, the responsibilities of this individual will include oversight of multiple departments and functional areas within the branch operations. Achievement of all service level commitments to CTDI’s customer will also be a critical component of this manager’s daily and on-going responsibilities.

Key Responsibilities:

  • Responsible for overseeing all operations within the branch.
  • Accountable for the financial performance of all of the operations within the branch.
  • Supervises and motivates personnel, up to 300 people.
  • Support and enforce safety, company policies and procedures and SOP of operations staff
  • Complete employee attendance records and monitor for adherence to policy. Prepare corrective actions when necessary.
  • Manage reports, statistical analysis, and daily P&L reporting.
  • Ensure that quality standards are consistently met.
  • Communicates with various levels of CTDI Corporate management and customers to ensure that customer expectations are met and issues are resolved to include all service level commitments.
  • Provide input of ideas for continual process improvements as well as implementation of new processes.
  • P&L responsibilities as well as participation in the daily P&L call with Corporate management.
  • Manages and motivates personnel.
  • Train, motivate, and support leadership team in all areas of company and departmental procedures and expectations.
  • Coach and council employees on performance deficiencies and document as required.
  • Monitors all expenses and on time delivery performance.
  • Support and ensure compliance with CTDI safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
  • Ensure compliance with all building security requirements set forth by CTDI and its customers
  • Other duties as assigned

Required Skills:

  • Excellent leadership, coaching and ability to motivate and development employees.
  • Proactive problem solving ability.
  • Strong project management ability.
  • Excellent communication (written and verbal), organizational and analytical skills.
  • Ability to communicate effectively with all levels of management including excellent customer interaction.
  • Proven teambuilding and interpersonal skills with the ability to motivate others.
  • Effectively handle a heavy workload, prioritizing work and meeting deadlines.

Required Experience:

  • BS Degree in Operations, Supply Chain or related field is preferred.
  • 5-7+ years of management experience (preferably in a high-volume, fast-paced production, manufacturing, distribution, warehousing or service environment) including experience working with P&L/budgets.
  • Proven operations experience within a high volume and fast paced environment.
  • Experience with Kronos a plus
  • Experience managing temporary staff is a plus
  • Experience working in startup warehouses



  • Joliet, Illinois, United States Eden Senior Care Full time

    Job Title: Campus Scheduler">About the Company:Eden Senior Care is a leading provider of healthcare services, operating skilled nursing, rehabilitation, and assisted living communities in Minnesota and Wisconsin.The company was founded in 2016 with a mission to support the success of each community by providing strong leadership, corporate support, and...


  • Joliet, Illinois, United States Eden Senior Care Full time

    Job Title: Campus Scheduling and Workforce ManagerDescription:We are seeking a highly organized and detail-oriented Campus Scheduling and Workforce Manager to join our team at Eden Senior Care. As a key member of our HR department, you will play a vital role in ensuring the smooth operation of our staffing needs.Key Responsibilities:Staffing Needs...


  • Joliet, Illinois, United States Eden Senior Care Full time

    About Eden Senior CareEden Senior Care is a leading provider of healthcare management services, dedicated to supporting the success of its communities. Our mission is to provide strong leadership and resources to help each community achieve its goals.Job Title: Staffing Operations CoordinatorWe are seeking an experienced Staffing Operations Coordinator to...


  • Joliet, Illinois, United States Solstice Senior Living, LLC Full time

    About the Role:We are seeking a highly motivated and organized individual to join our team as a Facilities Management Lead. As a key member of our facilities team, you will be responsible for overseeing the day-to-day operations of our buildings, ensuring that they are maintained to the highest standards and that our residents and employees have a safe and...


  • Joliet, Illinois, United States Eden Senior Care Full time

    Role OverviewWe are seeking an experienced External Marketer to join our team at Eden Vista Rock Run, a proud member of the Vista Senior Living Management network. As a key member of our marketing team, you will be responsible for driving lead generation into our community, working closely with internal teams to ensure seamless communication and conversion.


  • Joliet, Illinois, United States Eden Senior Care Full time

    At Eden Vista Rock Run, we're dedicated to providing exceptional care and enhancing the well-being of our residents. As a proud member of the Vista Senior Living Management network, we believe in creating an environment that promotes physical, emotional, and social wellness.About This OpportunityWe're seeking a skilled Senior Business Development...


  • Joliet, Illinois, United States RJW Logistics Full time

    Job Title: Senior Facilities ManagerEstimated Salary: $55,000 - $70,000 per yearAbout RJW LogisticsRJW Logistics offers a unique work environment that rewards performance with a strong corporate structure where safety is our number one priority.Job OverviewThe Senior Facilities Manager will oversee the maintenance of all company facilities, including...


  • Joliet, Illinois, United States Eden Senior Care Full time

    Job Title: Campus SchedulerJob Description: We are seeking a highly motivated and detail-oriented Campus Scheduler to join our team at Eden Senior Care.About the Company:Eden Senior Care is a growing healthcare management company operating skilled nursing, rehabilitation, and assisted living communities in Minnesota and Wisconsin.Job Summary: This is a...


  • Joliet, Illinois, United States CTDI Full time

    About the RoleCTDI, a leading Engineering, Repair, and Logistics company, is seeking an experienced Branch Manager to oversee its operations in the United States. This individual will be responsible for managing staff productivity, training, motivating, and counseling employees as needed.The ideal candidate will have 5-7+ years of management experience in a...


  • Joliet, Illinois, United States Michael Page Full time

    Michael Page is currently seeking a Senior Quality Assurance Manager to head up the quality operation at one of their esteemed clients in the Southwest Chicago suburbs. The successful candidate will be responsible for maintaining compliance with IATF 16949 and driving improvement across various teams.About the RoleThis role involves leading cross-functional...


  • Joliet, Illinois, United States MP RPO Full time

    Job SummaryMP RPO seeks an experienced survey and construction management professional to join our team as a senior construction layout manager. In this role, you will be responsible for managing construction layout projects and providing technical expertise to clients and internal stakeholders.Responsibilities:Direct the planning and development of project...


  • Joliet, Illinois, United States Eden Senior Care Full time

    Eden Senior Care is a leading provider of healthcare management services in Minnesota and Wisconsin, dedicated to supporting the success of our communities.We are seeking a Human Resources Coordinator - Skilled Nursing Staffing Specialist to join our team at Eden Vista Rock Run in Joliet, IL. As a key member of our HR team, you will be responsible for...

  • External Marketer

    4 weeks ago


    Joliet, United States Eden Senior Care Full time $65,000 - $75,000

    Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an...

  • Marketing Liaison

    3 weeks ago


    Joliet, United States Eden Senior Care Full time $65,000 - $75,000

    Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an...


  • Joliet, Illinois, United States RJW Logistics Full time

    Job OverviewRJW Logistics seeks a seasoned Logistics Operations Manager to oversee warehouse operations and drive efficiency in our dynamic supply chain environment.This role is responsible for supervising warehouse staff, managing logistics operations, and ensuring seamless execution of customer orders. Ideal candidate will possess strong leadership skills,...

  • Cook

    2 weeks ago


    Joliet, United States Eden Senior Care Full time

    Job DescriptionJob DescriptionVista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering...

  • Cook

    3 weeks ago


    Joliet, United States Eden Senior Care Full time $18

    Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an...

  • Cook

    6 days ago


    Joliet, United States Eden Senior Care Full time

    Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an...


  • Joliet, United States Eden Senior Care Full time

    Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an...

  • Registered Nurse

    3 months ago


    Joliet, United States Eden Senior Care Full time

    Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an...